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International CSE - Voice / Chat

International CSE - Voice / Chat

ConfidentialChandigarh
6 days ago
Job description

Role Responsibilities :

  • Communicate effectively in English and one regional language (Kannada, Assamese, Punjabi)
  • Handle customer inquiries with a professional and customer-first approach
  • Address and resolve queries across voice and chat platforms
  • Adapt to rotational shifts as per process requirements

Key Deliverables :

  • Ensure high customer satisfaction across all communication channels
  • Maintain accuracy and professionalism in all interactions
  • Provide timely resolutions to customer concerns
  • Support retention through quality service and engagement
  • Skills Required

    Customer Support, International Voice Process, Bpo, Us Process, Customer Handling

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    International • Chandigarh

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