Technical Lead_D-331

Technical Lead_D-331

PART 2

Overall Objectives of Job : (If multiple sections, accord weightage to each section)

• Configuration, Monitoring and Maintenance of Middleware Application & Linux servers
• Troubleshooting and resolve issues alerted via monitoring tools
• Resolve tickets in Service Now and Jira
• Incident management, Change management & Problem management
• Cover shifts in 24
• 7 rotational work model
• Work together with the customer for the process improvement
• Work on Automations to reduce manual works
• Understand customer & Project requirements
• SLA & KPI adherence
• Mentor and monitor juniors in the team

100%

PART 3

Duties and Responsibilities

List in order of importance and state approximate weightage accorded to each.

PART 4

Qualification, Experience, Technical and Functional Skills

PART 5

Key Competencies

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.