Senior Manager - Academic and Student Affairs

Job Purpose

Ensuring seamless functioning of course delivery process of ASA and maintaining the quality and ensuring timelines are met, are the yardsticks of all activities related to the job for PGP program.

Overall responsibility to manage the courses in coordination with faculty and in-charge for functional development & implementation of any changes / updates to the Learning Management System (LMS), coordination with the course AA and audit work. The incumbent is expected to work with the resident faculty, academic area coordinators for scheduling the area wise information / orientation sessions to the PGP Students at Hyd and Moh campus.

The incumbent is expected to work closely with the Director ASA for planning the Lineup Projections for Core and Electives sections for PGP Programme, both campuses. This role includes the responsibility of populating the PGP Core and Elective lineup data on the intranet portal and requires constant scrutiny and validations. The person is also responsible for timely updation of Salesforce database System with academic calendar, projections lineup and teaching hours. Manage the sync / async contents as a part of course requirements, flag case overlaps to faculty and ensure seamless functioning of course delivery in the Hybrid / online / in-person mode as and when needed.

Responsible for PGP Master Class Schedules for core and elective terms for both campuses with extreme precision and release after discussion with Director ASA. The person is also in charge for Supervision of class reschedules, Guest Sessions / academic sessions, workshops at Hyd campus. Oversee the 9.1 data file related to teaching hours of all the faculty teaching PGP, Hyd campus. Manage the term wise faculty profiles of all the RF / VF faculty teaching PGP Programme both campuses.

To provide administrative support for successful delivery of the Post Graduation Programme.

Job Outline

Meticulous and timely functioning in the area of Course Management and

Coordination with Faculty, under the supervision of HOD.

The incumbent should coordinate with Visiting Faculty & Resident Faculty to understand the course requirements and assure a seamless course delivery. Being extremely time and precision conscious.

Class scheduling for both campuses considering all the constraints. Supervision of course evaluations collection. Support and work on the annual report.

Effectively manage the requirements and changes as and when needed as per the mode of program delivery in-class to online / hybrid platform and vice versa.

Coordinate with academic affairs council related to the courses and outlines. Suggest improvement areas and identify training needs.

S / He should work closely with academic associates to ensure the smooth delivery of the program.

Job Specification

Knowledge / Education

MBA / Masters / PG Diploma from reputed university

Specific Skills

Technical : MS Office, esp. MS XLS, Skillful handling of various software required for the functions

Behavioural : Interpersonal skills; teamwork; responsibility; quality Consciousness, Coordination skills, Communication skills, Attention to details, Negotiation skills, Presentation Skills, People management, Time management, listening skills, mentoring skills

Desirable Experience

8-10 years

Job Interface / Relationships :

Internal

• Faculty
• Departments : Admissions, Alumni, LRC, SEAL, Finance, IT / AV, GRAF Office, Commercials & Operations
• Students

External

Key Responsibilities and % Time Spent

Course requirements - 30%

Program Delivery and Elective Orientation Sessions - 25%

PGP Master Class Schedules and Academic Calendar - 20%

PGP Lineup Projections, Salesforce Database - 15%

LMS (Learning Management System), Data Management,

Supervision of Course Evaluation, Collaboration & Team Development - 10%

Total Time Spent on All Responsibilities - 100%

KRA - Course requirements

KPI-

Measure - As per the Timelines

Weightage - 30%

KRA - Program Delivery and Elective Orientation Sessions

KPI -

Measure - As per the timelines.

Weightage - 25%

KRA - PGP Master Class Schedules and Academic Calendar

KPI -

Measure - As per the timelines

Weightage - 20%

KRA - PGP Lineup Projections, Salesforce Database

KPI -

Measure - As per timelines

Weightage - 15%

KPI - LMS (Learning Management System), Data Management,

KRA - Supervision of Course Evaluation, Collaboration & Team Development

Measure - As per timelines

Improved productivity of the team

Weightage - 10%

Any Other Significant Input