IT Manager

Job Description : Responsibilities :

• Manage a portfolio of engagements, by leading a team of Assistant Manages, Senior Associates and Associates / Analyst
• Ensure the work delivered is of high quality through spot checks, periodic reviews, quality review / assurance process
• Identify areas requiring improvement in the client's business processes to enable preparation of recommendations
• Improve engagement productivity and identify opportunities for improving client service
• Proactively engage with stakeholders to identify, develop and implement new work areas and enable growth of existing client work
• Ensure compliance with engagement plans and internal quality & risk management procedures of the firm
• Anticipate and identify engagement related risks and escalate / manage issues as appropriate on a timely basis
• Demonstrate industry expertise (detailed understanding of the industry, trends, issues / challenges and leading practices)
• Preparation of reports / deliverables / status updates / audit committee presentations etc.
• Demonstrate an application & solution-based approach to problem solving technique
• Develop strong working relationships with client and on shore stakeholders
• Actively establish & strengthen client (functional heads & key influencers) and internal relationships
• Assist Associate Directors and Directors in developing new methodologies, internal initiatives, marketing collaterals, and business proposals etc.
• Actively manage engagement budgets and ensure all stakeholders are updated timely
• Lead the charge in developing business proposals and new solution / methodology development
• Contribute to knowledge management sessions within the practice
• Should have good written, communication and interpersonal skills
• Demonstrate the ability to effectively discharge supervisory responsibilities
• Manage larger teams motivate, counsel & develop junior colleagues
• Demonstrate ability to conceptualize & translate lessons learned on client engagements into relevant training sessions for junior colleagues and contribute to learning & development initiatives
• Provide real-time constructive verbal feedback to team members and facilitate timely completion of engagement
• Contribute to effective teamwork in internal engagement situation
• Support knowledge sharing efforts and continually improves processes so that the work team can capture and leverage knowledge
• Create a positive learning culture, coaches, counsels and develops team members
• Mentor Assistant Managers, Senior Associates and Associates / Analysts within the practice

Skills :

Candidates should have proficient knowledge (both in leading and execution) in the areas of :

(ref : hirist.tech)