Solutions Analyst

Company Description

dMACQ, a software tech company, is a leader in workplace digitization solutions, offering organizations a secure, intelligent information management platform. Trusted by over 300 customers worldwide, including industry giants like Adidas, Tata AMC, Sony, ThyssenKrupp, SBI Mutual Fund, IDFC First Bank, and WPP, dMACQ provides an end-to-end suite for Enterprise Document Management, Enterprise Workflow, and Digital Transformation. Leveraging cutting-edge technologies such as AI, Machine Learning, and Robotic Process Automation, dMACQ enhances workplace efficiency while reducing the need for manual intervention. With over 75 years of combined expertise and certified by leading security agencies, dMACQ delivers innovative solutions for seamless information management across industries.

Role Description

This is a full-time (in-office) role for a Business Analyst based in Mumbai . The Business Analyst will engage with stakeholders to gather and document business requirements, analyze business processes, and identify and implement process solutions that aligns with dMACQ solutions. Responsibilities include performing detailed analysis, liaising with sales and technical teams to design solutions, creating project documentation, and supporting the implementation of business solutions. Business Analyst will also be involved in application configurations, deployments, project management and training, and post implementation process support. As a Business Analyst you will be in a client facing role - spanning pre-sales, sales and post sales activities. The role entails travelling both locally and overseas, depending on projects. The role also involves communication and collaboration across teams to achieve project goals efficiently.

Qualifications

• Strong Analytical Skills and Business Analysis expertise
• Proficiency in understanding and documenting Business Processes and Requirements
• Excellent Communication skills for effective stakeholder engagement
• Ability to collaborate with technical teams to design and implement solutions
• Experience with enterprise-grade systems or digital transformation projects is a plus
• Bachelor’s degree in Business Administration, Computer Science, or related field
• Problem-solving mindset and detail-oriented approach
• Certifications relevant to project management, business analyst skills.
• You will have atleast 2 years of experience as a Business Analyst in a large corporate or a tech B2B enterprise software company.
• You will be reporting to Sr. BA / Project Manager and work as a part of dMACQ project team.