Quality Control Executive Senior Executive

Job Description : Quality Control - Executive / Senior Executive

Responsibilities :

• Managing customer complaints and providing solutions in coordination with the team.
• Scheduling appointments and resolving complaints received from end users.
• Investigating root causes and conducting further analysis.
• Coordinating with the head office and factory for complaint closure within specified timelines.
• Preparing weekly and monthly reports for management including observations and the number of resolved cases.
• Ensuring clear communication on complaint closure with key stakeholders.

Requirements

Required Skills :

IPIRITI pass out or working experience in plywood. Excellent knowledge of plywood. Strong communication and interpersonal skills. Proficiency in MS Excel and PowerPoint. Willingness to travel.

Key Skills

Direct Marketing,Environmental Consultancy,Mac Os,HR Management,Instrument Maintenance,AC Maintenance

Employment Type : Full Time

Experience : years

Vacancy : 1