Talent.com
CHIEF OF STAFF (GROUP OPERATIONS)
CHIEF OF STAFF (GROUP OPERATIONS)Superior Rental • ludhiana, punjab, in
CHIEF OF STAFF (GROUP OPERATIONS)

CHIEF OF STAFF (GROUP OPERATIONS)

Superior Rental • ludhiana, punjab, in
23 hours ago
Job description

šŸ“Œ Position :  Chief of Staff – Group Operations

šŸ“ Location :  Remote (India)

šŸ•’ Work Hours :  Must overlap with Australian time (AEST)

šŸ’¼ Employment Type :  Full-Time

About us -

We are a fast-growing Australian group operating across  car rentals, insurance / claims processing, automotive repairs, and fleet management .

We are now hiring a  highly capable, intelligent, and experienced Chief of Staff – Group Operations  to work directly with the Business Owner and manage all daily operations across multiple companies.

This is a  high-responsibility, leadership role  for someone who can operate independently, manage staff, solve problems, and ensure all businesses run smoothly without constant supervision.

ABOUT THE ROLE -

As the Chief of Staff – Group Operations, you are responsible for :

  • Running operational activities across all businesses
  • Leading teams (rentals, claims, workshop, admin)
  • Managing staff performance & KPIs
  • Overseeing claims, fleet operations, and workshop work
  • Monitoring cashflow, expenses, vendor invoices, bookings, and repair costs
  • Handling escalations, negotiations, and daily challenges
  • Implementing systems, processes, and SOPs
  • Providing daily and weekly reporting directly to the owner
  • Ensuring operational efficiency, discipline, and accountability

This is a role for someone who can think like an  operator , act like a  manager , and manage the business like a  second owner .

KEY RESPONSIBILITIES -

Operations & Business Oversight

  • Manage day-to-day operations for rentals, claims, repairs, and workshop activities
  • Ensure timely customer service, booking fulfilment, and fleet utilisation
  • Oversee claims handling and insurer communication
  • Monitor and review workshop jobs, parts, and repair quality
  • Leadership & Team Management

  • Lead internal teams in India & Australia
  • Monitor KPIs, task completion, and staff discipline
  • Resolve staffing issues, performance gaps, and operational bottlenecks
  • Financial & Reporting

  • Review daily performance numbers, pending claims, bookings and expenses
  • Approve invoices, workshop bills, and supplier payments
  • Prepare and submit reports directly to the business owner
  • Process Improvement

  • Build and implement SOPs across rentals, claims, workshop
  • Improve efficiencies and reduce operational costs
  • Introduce new systems, tools, and workflow automation
  • Strategic Support

  • Attend management meetings
  • Act as the bridge between the owner and teams
  • Take responsibility for sensitive and confidential matters
  • 🧠  REQUIREMENTS Experience

  • 5+ years in operations management
  • Automotive, fleet, insurance, logistics, or service industry experience preferred
  • Must have managed teams of 10+ people
  • Experience in a fast-paced environment
  • Skills

  • Exceptional English (written & spoken)
  • Strong leadership and decision-making
  • Excellent organisational and problem-solving skills
  • Ability to run multiple business units at once
  • Financial understanding (KPIs, budgets, expenses)
  • Ability to work under pressure and meet deadlines
  • Tech-savvy and comfortable with digital workflow
  • Personal Qualities

  • Highly responsible & mature
  • Loyal and trustworthy
  • Proactive and self-driven
  • Ownership mindset
  • Ability to act independently
  • HOW TO APPLY -

    Please submit your  resume  along with a  short cover letter  explaining :

  • Your operational experience.
  • Your leadership background.
  • Why you are the ideal candidate for a multi-business operations role.
  • Email all the details to info@superiorrental.com.au

    Create a job alert for this search

    Chief Of Staff • ludhiana, punjab, in

    Related jobs
    Trained Graduate Teachers

    Trained Graduate Teachers

    Delhi Public School Ludhiana (Official) • Ludhiana, Punjab, India
    This is a full-time, on-site position for Trained Graduate Teachers (TGT) across all subjects at DPS Ludhiana.The ideal candidates will be passionate educators with a deep understanding of their su...Show more
    Last updated: 14 days ago • Promoted
    Senior Executive

    Senior Executive

    Capital Bolts & Hardwares • Ludhiana, Punjab, India
    Senior Accounts Executive (8–10 Years Experience).Capital Bolts & Hardwares | 65+ Years of Manufacturing Excellence.Where Precision Meets Performance – We Need a Finance Champion!.India’s industria...Show more
    Last updated: 8 days ago • Promoted
    Chef De Partie

    Chef De Partie

    Celebrity Cruises • ludhiana, punjab, in
    Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports.Must have excellent food knowledge and a full understanding of culinary terms.Must be able to read, und...Show more
    Last updated: 30+ days ago • Promoted
    Primary teacher (All Subjects)

    Primary teacher (All Subjects)

    Delhi Public School Ludhiana (Official) • Ludhiana, Punjab, India
    This is a full-time, on-site position for a Primary Teacher at DPS Ludhiana.The ideal candidate will be passionate about education and dedicated to creating a warm, engaging, and stimulating learni...Show more
    Last updated: 15 days ago • Promoted
    Assistant Manager - Construction Accounting

    Assistant Manager - Construction Accounting

    Castellan Real Estate Partners • ludhiana, punjab, in
    Job Title : - Assistant Manager Construction Accounting.Manager Construction Accounting will be responsible for overseeing and managing the financial accounting functions within the company.This rol...Show more
    Last updated: 30+ days ago • Promoted
    HR Recruitment Consultant (360° Role)

    HR Recruitment Consultant (360° Role)

    GoodSpace AI • ludhiana, punjab, in
    AI recruiter – a technology-led recruitment platform that uses AI to source, screen and shortlist candidates at scale.What you will do (the full 360° cycle). Call & convert leads into clients.HR man...Show more
    Last updated: 3 hours ago • Promoted • New!
    Centre Manager - Offline Learning Centre

    Centre Manager - Offline Learning Centre

    upGrad • Amritsar / Ludhiana Area, India
    Job Title : Centre Manager Offline Learning Centre.Location : Amritsar, Ludhiana, Jalandhar & Chandigarh.Working Days : 6 (Monday Saturday). As a Centre Manager, you will lead one of upGrads Offline Le...Show more
    Last updated: 8 days ago • Promoted
    Head of Internal Audit

    Head of Internal Audit

    Job Join HR Consultants • Ludhiana, Punjab, India
    This position is responsible to develop innovative and appropriate solutions to business problems, plan and manage complex financial tasks, and analyze and extract core issues in complex business p...Show more
    Last updated: 30+ days ago • Promoted
    Vice President-Operational Risk

    Vice President-Operational Risk

    Mashreq • ludhiana, punjab, in
    The incumbent will provide strategic leadership and oversight for the implementation and enhancement of the bank’s operational risk and resilience framework. This role is critical in ensuring the or...Show more
    Last updated: 23 hours ago • Promoted
    School Coordinator

    School Coordinator

    oll.co • ludhiana, punjab, in
    Part-Time Job Opportunity : School Coordinator – Robotics ProgramCompany Description.At OLL, we are redefining education by creating a religion of practical learning that aims to have a billion dail...Show more
    Last updated: 30+ days ago • Promoted
    Chief Of Staff

    Chief Of Staff

    Superior Rental • Ludhiāna, Republic Of India, IN
    Chief of Staff – Group Operations.Must overlap with Australian time (AEST).We are a fast-growing Australian group operating across. Chief of Staff – Group Operations.Business Owner and manage all da...Show more
    Last updated: 11 hours ago • Promoted • New!
    Full Stack Engineer

    Full Stack Engineer

    NAVICATER • ludhiana, punjab, in
    We are looking for a full stack developer(With 4-5YOE) who can take ownership of the product with minimal micro management. You'll have to mentor and lead the developers.We are looking for a passion...Show more
    Last updated: 3 hours ago • Promoted • New!
    SALES HEAD (BUYING HOUSE)

    SALES HEAD (BUYING HOUSE)

    Square Corporation • Ludhiana, Punjab, India
    Textiles / Spinning / Yarn Manufacturing.Square Corporation is seeking an experienced and results-driven person to sell, manage and. India, Bangladesh and Sri-Lanka.Be part of a fast-growing textile...Show more
    Last updated: 3 days ago • Promoted
    Accounting Manager

    Accounting Manager

    MAVI • ludhiana, punjab, in
    US startups and established firms.Our network empowers professionals to work globally, earn premium compensation, and make a direct business impact-without borders. Senior Manager / Manager Accounting...Show more
    Last updated: 23 hours ago • Promoted
    Post Graduate Teachers (PGT)

    Post Graduate Teachers (PGT)

    Delhi Public School Ludhiana (Official) • Ludhiana, Punjab, India
    This is a full-time, on-site position for Post Graduate Teachers (PGT) across all subjects at DPS Ludhiana.The role demands experienced and dedicated educators capable of inspiring senior school st...Show more
    Last updated: 14 days ago • Promoted
    Partnership Sales Lead / Supply Lead

    Partnership Sales Lead / Supply Lead

    MacroHire • Ludhiana, Punjab, India
    We are hiring Partnership Sales Lead for one of our client who is Global leader in Co-Working Spaces.Are you ready to lead the charge and be at the forefront of our ambitious global expansion? Is h...Show more
    Last updated: 30+ days ago • Promoted
    Community Volunteer

    Community Volunteer

    Good Governance India Foundation • ludhiana, punjab, in
    Join GGIF in Protecting India’s Children and Vulnerable Communities.Good Governance India Foundation (GGIF).India’s most urgent public-safety and public-health crises — the growing threat posed by ...Show more
    Last updated: 23 hours ago • Promoted
    Senior Manager – IT Risk, Audit & Compliance (ITGC / SOX / ERP Controls)

    Senior Manager – IT Risk, Audit & Compliance (ITGC / SOX / ERP Controls)

    RGP • ludhiana, punjab, in
    RGP is seeking a highly experienced.Senior IT Risk & Assurance Consultant.SOX 404 / ICOFR Assessments, IT General Controls, ERP Security & Controls, Cybersecurity, Data Privacy, and Risk Advisory s...Show more
    Last updated: 22 hours ago • Promoted • New!