About the Role :
We are seeking a skilled and highly motivated Prompt Engineer to join our team in Hyderabad. In this role, you will play a key part in designing, testing, and optimizing prompts for large language models (LLMs) to deliver intelligent, human-like conversational experiences. You will collaborate closely with data scientists, AI / ML engineers, and product teams to deliver robust NLP-driven solutions that power our conversational AI capabilities.
The ideal candidate will have hands-on experience working with LLMs, prompt engineering techniques, and conversational AI platforms, with a strong focus on performance, reliability, and user experience.
Key Responsibilities :
- Design, test, and optimize high-quality prompts for LLMs across a variety of tasks and domains.
- Collaborate with AI / ML teams to integrate prompts into intelligent conversational systems.
- Evaluate the performance of prompt-based models and implement strategies to improve relevance, context retention, and user engagement.
- Work with scripting languages (e.g., Python or JavaScript) to automate prompt testing and data handling workflows.
- Apply best practices in prompt design for multi-turn dialogues, structured data input, and context-driven responses.
- Collaborate on the development of Retrieval-Augmented Generation (RAG) pipelines, utilizing vector databases and embeddings for enhanced LLM responses.
- Support multilingual and voice-based conversational strategies, including IVR flows and voice bot design, where applicable.
- Continuously stay updated on advancements in LLM technologies, prompt engineering methodologies, and NLP best practices.
Required Skills & Qualifications :
3- 4+ years of hands-on experience as a Prompt Engineer or working with LLM / NLP applications.Demonstrated expertise in prompt crafting, evaluation, and optimization across different LLMs (e.g., GPT, Claude, LLaMA, etc.).Proficiency in Python or JavaScript for scripting, testing, and automation tasks.Working knowledge of vector databases, embeddings, and RAG pipelines.Strong problem-solving skills with the ability to analyze and refine prompt performance.Excellent communication and documentation skills to convey technical information clearly.Preferred Qualifications :
Experience working with enterprise-level applications or platforms.Familiarity with Kore.ai conversational AI platform (added advantage).Exposure to IVR, voice bot design, and multilingual prompt engineering.Educational background in Computer Science, Artificial Intelligence, Machine Learning, Computational Linguistics, or related fields.(ref : hirist.tech)