Key Responsibilities
- Monitor real-time vehicle movement using GPS tracking systems and company software.
- Track consignments to ensure on-time pickup and delivery as per schedules.
- Maintain constant communication with drivers to check status, route, and delivery progress.
- Identify delays, route deviations, or issues, and escalate them promptly to the operations team.
- Coordinate with customers regarding shipment status, expected delivery time, and delays if any.
- Update daily MIS reports, logs, and dashboards with tracking information.
- Ensure compliance with company policies, safety regulations, and customer requirements.
- Support route planning and provide inputs to improve turnaround time.
- Handle emergency situations (breakdowns, accidents, route blocks, etc.) and coordinate alternative arrangements.
- Assist in maintaining records of fuel usage, trip performance, and driver attendance.
Key Skills & Competencies
Strong knowledge of GPS tracking software and logistics operations.Excellent communication and coordination skills.Ability to work under pressure and handle emergencies.Good analytical and problem-solving skills.Basic computer knowledge (MS Excel, Word, MIS reporting).Attention to detail and strong follow-up ability.Note
: - Serious Candidate interested working in night shift only applyEducation
Any Graduate
Skills Required
Computer Knoledge, Good Comunication Skill, Maintain Data, tracking systems