AM GFX OPERATIONS

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of AM GFX OPERATIONS

In this role, you will:

• Acquire and update knowledge on procedures related to relevant processes under HBEU Operational Services.
• Timely confirmation, settlement and investigation of trades
• Provide clients with an excellent HSBC experience, being accountable and taking ownership of all customer enquiries until resolution.
• Monitor trade exceptions to avoid late or non-settlement
• Assist onshore counterparts and front office with issues or queries
• Work is processed and completed within time scales in accordance with procedures.
• Process productivity and quality targets are achieved, and high level of customer service always maintained. Issues / problems are fully resolved or escalated, as appropriate. Appropriate action is taken to prevent recurrence.
• Exhibit ownership over tasks performed.

To be successful, you will:

• Degree in finance/management/business administration or related discipline.
• Team player who develops self and others to contribute to the success of the business and the HSBC Group.
• Good all-round product knowledge and MS Office skills and a willingness to further develop both.
• Show initiative, a positive attitude to change and a flexible approach to working hours.
• Ability to multi-task and work accurately in a demanding environment and to adhere to a variety of strict deadlines.
• Knowledge on Treats BOS, TCM, FXMM, and Fixed Income preferred and additional European language an advantage.
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***