Associate Manger - Contracts

JOB PURPOSE Responsible for quantity surveying, estimating, billing, evaluation of change orders / payment processing and administration of CPD Contracts.

To manage and guide the users on all post-signature contract activities, including tracking of obligations, SLA / KPI compliance, and creating a risk mitigation plan for non-compliances if any, using a Contract Lifecycle Management (CLM) tool.

Support Head- Post contracting by monitoring the Obligations and KPIs tracked by the Business once the contract is awarded till termination or closure of contract.

Implement Contract compliance monitoring and Governance framework across the organization.

Ensure effective implementation of CLM policies and tool across the organization by building the capability of business users and related functions.

The role should ensures all contractual commitments are met by internal teams and vendors, supporting operational efficiency and regulatory compliance.

It is very important to effectively interface and continue frequent contact with all levels of business and leadership. It is also important for this role to work in a team environment with Law Department, Contracts, Contracts Compliance, Sales, Supply Chain Management and other GMR functions.

ORGANISATION CHART KEY ACCOUNTABILITIES

Key activities

Issue proactive reminders to support Business Owner and / other accountable parties of need to perform contract activities and fulfill contractual obligations throughout the contract term

Periodic review with business teams to ensure all contractual terms & conditions, SLA / KPI tracking are adhered to.

Highlight delays in compliance or cases where penalty needs to be levied for contractual non-compliance.

Create a dashboard to the Management (E.g., Contracts under Management, Manage the DOA, SLA tracking and deviations, deliverables, timelines, Obligations; if any)

• Highlight usages of Contract Compliances outside of CLM tool and systems, Monitor performance metrics against contractually agreed KPIs and SLAs.
• Collaborate with operational teams and vendors to address underperformance.
• Escalate risks and initiate corrective actions for repeated or high-impact breaches.

Coordinate with procurement, operations, and vendor teams to resolve queries and clarify obligations.

Supports Legal / Finance / Business in handling dispute resolution, litigation and arbitration proceedings. Notifies and liaises with Legal / Finance / Business to report major claims and keeps Legal / Finance / Business updated on any critical development during execution of the contract.

KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS

There may be limited direct interaction with the external parties like vendor / client / government stakeholders along with the legal, procurement, and business teams, etc., as and when required.

INTERNAL INTERACTIONS

GMR Procurement team, GMR Legal team, GMR Finance team, GMR Operations team, GMR Business team for various sector such as airport, energy etc.

FINANCIAL DIMENSIONS OTHER DIMENSIONS EDUCATION QUALIFICATIONS

RELEVANT EXPERIENCE

COMPETENCIES