Oracle Field Service Cloud Consultant

Must have 5+ years of experience in implementing Oracle Field service cloud

good understanding of the Field Service Cloud version 24C or latest capabilities

Hands on experience in OFSC setups including message scenarios filters routing plugins

Strong domain and process knowledge of Field Service

Must understand end to end service flows including Oracle B2B Fusion Service Cloud and OFSC

Ability to engage with different stakeholders understand requirements analyse the field service processes and deliver an Oracle Field Service cloud-based solution

Ability to handle production incidents troubleshoot OFSC issues including integration issues deliver OFSC fixes and work with interfacing teams to resolve incident

Experience in OFSC integration along with experience in other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable

Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred

Stakeholder Management

Effectively communicating project status updates to key stakeholders including business users' technical teams and senior management

Requirements Gathering

Collaborating with business stakeholders to identify and document detailed requirements

Mandatory Skills :

CX - Oracle Field Service Cloud

Pan India locations (Hybrid Mode)