Atlassian administrator

Job Title : Atlassian Administrator Location : Remote Work Hours : Primarily IST with overlap into PST   Immediate joiners. This is a 100% remote role. The client is US-based, so the primary working hours will align with the Indian time zone, with some overlap required with PST.   Key Responsibilities Cloud experience mandatory

• Expertise on Atlassian Tools such as Jira, Confluence & Service Desk
• Rich stakeholder and end-user management experience, including training & support
• Should possess migration experience such as JIRA to JIRA, Confluence to JIRA, Gitlab to JIRA / Confluence, Rally to Jira, Zendesk to Jira etc.
• Experience on key Atlassian plugins such as Portfolio, Big Picture, Zephyr, Tempo, Structure, Auditor, Configuration Manager etc.
• Misc. Workflows Extension, Suite Utilities, Toolkit, Workflow Toolbox, Rich Filters for Jira Dashboards; Power Scripts, Automation for Jira, SFDC, Script Runner, Eazy Bi Reports, Custom Fields Usage, Refined Wiki, Gliffy, etc; LDAP / Active Directory / Crowd User Directory Management in Atlassian Tools, Exalate, AIO Reports
• Tools (Java Script / JQuery, Groovy, Java, C++); Build-CI (Jenkins / Maven); Jira REST API / Jira SDK / Plugins, ITIL, Helpdesk, Zendesk, Service Now
• Being able to use applications like Zendesk, Service Now / Slack / MS Office / GSuite
• Collecting and documenting relevant data related to nature of issues
• Possess excellent communication and organizational skills, along with excellent interpersonal skills
• Have demonstrated abilities to multi-task, including solid time management skills.
• Manage, troubleshoot, and optimize Jira workflows, fields, issue types, permissions, notifications, filters, boards, dashboards
• Identify areas for improvement, optimization, and consolidation
• Advise Corporate Engineering & other teams on best practices for Jira, Confluence
• Communicate and share knowledge with internal and external contacts at all levels

The ideal candidate will be a forward-thinking, structured problem solver who is passionate about optimizing configurations to maximize employee experience. You will manage and monitor multiple Saa S applications and play an active role in designing the portfolio of applications available for use at Amplitude.