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Client Growth Manager – Farming

Client Growth Manager – Farming

ConfidentialBengaluru / Bangalore
8 days ago
Job description

Role Overview

Seeking a proactive and data-driven Client Growth Manager – Farming to drive revenue growth through upsell and cross-sell within the existing customer base. Requires strong commercial acumen, SaaS farming experience, and a consultative approach to maximize customer value and meet expansion targets.

Key Responsibilities

Farming Strategy & Execution

  • Manage the complete farming lifecycle : account planning, opportunity identification, solution scoping, and closure.
  • Partner with Customer Success and Delivery teams for account growth plans.
  • Collaborate with Product and Pre-Sales to craft proposals aligned with customer needs and maturity.

Upsell & Cross-sell

  • Identify upsell and cross-sell opportunities via data analysis and client engagement.
  • Promote adoption of relevant modules / features matching customer pain points.
  • Conduct QBRs, roadmap alignment, and value realization sessions to expand footprint.

    • Client Relationship & Stakeholder Management

  • Build strong relationships with CxOs and functional heads.
  • Act as a strategic advisor for long-term digital transformation initiatives.

    • Revenue & Metrics Accountability

  • Achieve expansion revenue targets (recurring and one-time).
  • Monitor farming pipeline, deal velocity, win rates, and forecasts.
  • Maintain CRM hygiene and accurate deal records.

    • Cross-functional Collaboration

  • Work with Product, Customer Success, and Marketing for GTM collateral and expansion use cases.
  • Share customer feedback and competitive insights for strategy refinement.

    • Key Requirements

  • 7–10 years in account farming, upsell / cross-sell, or customer growth in SaaS / tech.
  • Proven revenue target achievement in farming roles.
  • Strong knowledge of SaaS models, value selling, and lifecycle management.
  • ERP / Supply Chain / MarTech / CRM / HRTech experience preferred.
  • Excellent interpersonal, negotiation, and presentation skills.
  • Analytical skills with Salesforce, HubSpot, or Gainsight.
  • MBA from Tier 1 college preferred.

    • Additional Requirements

  • 2–5 years in B2B sales; SaaS, ERP, or garment-tech sales preferred.
  • Understanding of garment / textile manufacturing and factory operations is a plus.
  • NIFT or similar education is a plus, but domain experience is valued.
  • Fluency in local language and English.
  • Hands-on with CRM tools, demo platforms, and presentations.
  • Strong consultative selling and relationship management skills.

    • Skills Required

    Account Management, Client Relationship Management

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