Senior Survey Manager

As a Senior Survey Manager in the Survey Management Service Team, you will play a key role in the delivery of research projects, as the linchpin between the client facing teams and the operational teams, ensuring surveys run smoothly throughout the project lifecycle.

What will I be delivering

As part of this role you will :

• Attend the kick-off calls with Researchers to go through project details (once signed off by the client)
• You will be the interface between Operations and Client Services - project managing the complete lifecycle of the project
• Scripting basic-medium complexity surveys in our in-house software
• Liaise with the scripting department for support with more complex surveys
• Be responsible for logging and updating milestones through our Ops Request tool
• Liaise with the Operations team for populating / updating chart decks for trackers
• Format tables and check Crunch Links to be sent to clients
• Liaise with the Quality Team to provide feedback to Researchers
• Training and supporting the more junior members of the team
• Helping to test and shape the workflows and processes that will feed in to this new team

What's in it for me

This is an opportunity to be part of a brand-new team at YouGov, which will further improve the efficiency and profitability of our research projects, whilst maintaining high quality standards. You will be involved in every stage of the project lifecycle and workflow, so will get exposure to many different departments at YouGov.

Qualifications

What do I need to bring with me

Demonstrated knowledge and experience

Technical skills and qualifications

Additional information

Company Description and Culture

Why join YouGov

Life at YouGov

Equal Opportunity Employer

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Skills Required

Project Management, Quantitative Research, Internal Communication, Survey Scripting, Training