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[Only 24h Left] Senior Admission Counsellor - Study Abroad

[Only 24h Left] Senior Admission Counsellor - Study Abroad

upGrad Study AbroadMumbai, Maharashtra, India
1 day ago
Job description

RESPONSIBILITIES & DUTIES

  • Engage with assigned leads and promptly initiate contact through the

auto dialer system.

  • Qualify leads by assessing their interest, needs, and eligibility for

    • upGrad's programs for Germany and Italy public universities.

  • Build rapport, credibility and establish trust with leads through effective

    • communication and active listening.

  • Schedule Video Counselling [VC] sessions with Admission Counsellors

    • for qualified leads.

  • Coordinate schedules and ensure smooth communication between

    • leads and Admission Counsellors to facilitate the enrollment process.

  • Maintain accurate records of lead interactions and follow-up activities in

    • the CRM system.

    BASIC ELIGIBILITY CRITERIA

  • Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.
  • Min Graduation is required.
  • Previous experience working a 6-day work week.
  • Currently working in the capacity of an individual contributor.
  • Proven track record of meeting targets in the existing company.

    • SKILLS

  • Excellent verbal communication skills with an emphasis on fluency in the English language.
  • Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
  • Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.
  • Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
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    Admission Counsellor • Mumbai, Maharashtra, India

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