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OFFSITE PRODUCTION SPECIALIST

OFFSITE PRODUCTION SPECIALIST

Monolith Multimedia TechnologiesMumbai, Maharashtra, India
16 hours ago
Job description

Monolith Technologies is seeking an Offsite Production Specialist with a passion for live events, audio-visual experiences, teamwork, and a commitment to program excellence.

The ideal candidate has a proven experiences in executing large scale events and activations across APAC; able to navigate the complexities of working in a diverse and complex region.

Joining our Technical Production team supporting Meta (Facebook), the ideal candidate will be part of the Technical Production team (Offsite) that provides end-to-end event production including technical coordination & oversight, presentation setup and support, AV / VC services, streaming, and vendor management.

The ideal candidate should have strong problem-solving skills, deep technical production knowledge in technical events execution, particularly with AVL setup and requirements, virtual event production, strong client management skills and discipline in administration & documentation.

Due to the fast-paced support and constantly changing environment, the Lead may be required to work some weekends and evenings to ensure the team is able to support operations. 50% travel may be required.

Job Responsibilities :

Operations – 50%

  • Attend to assigned requests in a timely manner. (in accordance with SLAs and KPIs)
  • Raise requests for ESE and / or SBS as necessary.
  • Raise any technical rehearsals, speaker rehearsals Event Tickets and Triages it (for Virtual Events)
  • Specify the technical specifications in support the scope defined by TP within an agreed timeline; not limited to signal flow schematics and equipment lists.
  • Provide advice on vendor proposals & budgets, production schedules & technical documentation including but not limited to video signal flow schematics and equipment lists.
  • Share minimum requirements from established standards.
  • Develops execution plans against resourcing, critical project timelines and other logistical considerations and requests support from relevant internal teams where required.
  • Coordinates access to venue services information & venue technical specification (Rigging, AV, Power, Network, Loading / Unloading, Access), floorplans and other documentation and draws up event requirements using CAD software.
  • Follow up with Partners, Agency, xFN as necessary.
  • Request for additional Tech assistance when necessary. (including engagement with Technical Production, TPG Eng, MVP teams and / or other auxiliary teams )
  • Coordinates equipment transport logistics for events through leveraging internal hardware and logistics teams. (Setup & Recovery)
  • Coordinates the delivery of production elements from Agency, FVP or otherwise.
  • Escalates to Service Owner should there be any problems relating to scope, challenges, or budget.
  • Travels to executes, manage & oversee Event including : Pre-Event Technical Checks; Rehearsals.
  • Accounting for equipment post event including logistics requirement

Documentation – 35%

  • Keeps production documentations (briefing notes, pre-production admin, run of show, technical checklist) updated in a timely and accurate manner.
  • Updates calendar (including travel time, rehearsals etc), task & playbook as necessary.
  • Upon completion to file PER including triggering of CSAT as appropriate. Includes Post-Mortem documentation. (5 Business Day)
  • Produce Root Cause Analysis should there be a failure. (1 Business Day)
  • Knowledge management and contribution to Service via SOPs and documentation.
  • Contribute to Global Meetings sharing best practices and provide regional updates.
  • Supports SDM and Regional Managers in reporting against SLAs and KPIs for MBRs and QBRs.
  • Administration – 15%

  • Drives self-improvement through independent learning.
  • Account for time spend through accurate logging of timesheet on a weekly basis.
  • Adherence to other admin processes as appropriate.
  • Book Travel and accommodation as necessary with the appropriate approvals and costs.
  • Qualifications / Skills :

  • 3-5 years of working knowledge with audio visual equipment in a live event setting, demonstrating proficiency across audio, video, lighting and projection disciplines.
  • Able to specify the technical specifications in support the scope defined within an agreed timeline; not limited to signal flow schematics and equipment lists.
  • Able to develop execution plans against resourcing, critical project timelines and other logistical considerations and requests support from relevant internal teams where required, and within budget.
  • To coordinate access to venue services information & venue technical specification (Rigging, AV, Power, Network, Loading / Unloading, Access), floorplans and other documentation and draws up event requirements using CAD software.
  • To coordinate equipment transport for events logistic through leveraging internal hardware and logistics teams. (Setup & Recovery)
  • To coordinate the delivery of production elements from external agency vice versa.
  • Possess exceptional time management to produce concurrent events seamlessly.
  • Capable of working autonomously while also contributing effectively within a team dynamic.
  • Exceptional professionalism and customer-service skills.
  • Enjoys working in a team-oriented environment and is highly motivated and communicative.
  • Excellent interpersonal skills, with the ability to build relationships and collaborate within a diverse, cross-functional team.
  • Able to communicate difficult and sensitive information tactfully.
  • Self-starter, demonstrates ability to adapt and being open to learning.
  • Must be comfortable working in a fast-paced, diverse & demanding environment and copes well under pressure.
  • Proficient with Microsoft Office, Outlook & Google Suite and / or other business applications.

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    Production Specialist • Mumbai, Maharashtra, India

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