Principal Technical Specialist

About the Company :

Our unique 4G / 5G vRAN solution is designed to improve quality of experience, enhance spectral efficiency, provide flexibility to the operator in hardware selection, provide full network automation and significantly reduce Total Cost of Ownership (TCO). Our product is designed with leading edge hardware & software technologies. We have a team of passionate professionals who understand mobile network operator's requirements & vision. Our objective is to provide mobile network operators with the equipment required to deploy and expand their 4G / 5G networks quickly and efficiently in the most feature rich and cost-effective way.

About the Role :

Job Responsibilities :

Experience : 8 - 12 Years

Responsibilities for the position include but are not limited to :

• Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity.
• Interface with other NMS / EMS subsystem Dev teams and Customer Support team, resolve issues, queries raised by Customer teams.
• Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.
• Regularly review existing systems and make recommendations for improvements.

Job Requirement :

Education and Experience :

Rakuten Shugi Principles

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.