Description : title : Systems Analyst
Detailed job description - Overall purpose :
The Systems Analyst is responsible for analysing, designing, and implementing information solutions that improve business efficiency and productivity.
This role acts as a bridge between business problems and technology solutions by understanding user requirements, evaluating existing systems, and proposing enhancements or new :
- Work closely with business stakeholders to understand their needs and translate them into technical specifications.
- Analyse current systems and processes to identify areas for improvement or automation.
- Design new IT solutions, modify or enhance existing systems, and ensure alignment with business goals.
- Liaise with third parties and other IT staff to ensure system solutions are delivered effectively.
- Conduct feasibility studies, prepare system documentation, and develop system models (e.g., data flow diagrams).
- Support system integration, testing, and deployment activities.
- Train system users and provide support during and after implementation.
- Monitor proactively system performance and troubleshoot issues as needed.
- Maintain the system administration
- Produce metrics from the system and create any gaps through our business intelligence tools.
- Stay up to date with technological developments and recommend new solutions or improvements.
- Look to identify end of life, ageing systems
- Continue to support mobilisation implementations as well as project implementations to maintain overall visibility of change in the team.
- End to end ownership and drive of the system analytics delivery
- Create reporting packs for the C suite re processes, data, interfaces and :
- Experience with databases, data analysis, and systems integration.
- Knowledge of software development lifecycle (SDLC) and Agile or Waterfall methodologies.
- Experience with ERP or CRM systems (e.g., SAP, Salesforce).
- Certification in business analysis or systems analysis (e.g., CBAP, IIBA. APMP / Agile).
- Experience with cloud technologies or modern data platforms
(ref : hirist.tech)