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Back Office Executive
WNSIndia30+ days ago
Job descriptionMinimum experience from 6months to 5yrs in customer service email process. Excellent written and verbal communication skills. Strong email drafting and comprehension abilities. Customer-centric approach with problem-solving mindset.
Hiring Alert | Immediate Requirement - Customer Support Representative (Email Support) | International Airlines Process @ WNS Thane
Interested candidates can directly walk-in for interview from 18th Sept Thursday from 11am-2pm at WNS, 6th Floor, Centaurus Building Hiranandani Estate, Thane (W).
To Meet- HR Chinmayi Pawaskar
Role : Email Process Associate
Location : Vikhroli West Mumbai (Work from Office)
Shift : Rotational shifts with 1 rotational week off
Pick up & Drop facilities provided
Key Responsibilities :
- Draft professional emails to resolve customer queries and complaints.
- Deliver exceptional customer service while handling sensitive issues.
- Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.
Required Skills :
Interested candidates, please share your updated resume at chinmayi.pawaskar@wns.com or call on 7400339473.
Please mention Chinmayi on your CV as reference.
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Back Office Executive • India
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