Duty Engineer

Job Description

Key Responsibilities :

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.
• Ensure that the team is trained for all safety provisions.

Financial Management

Operational Management

Hygiene / Personal Safety / Environment

Ensures that the workplace and storage areas remain clean and tidy

Key Contacts

Liaises with

Responsible for (as assigned)

Engineering Department

Supervisor's

Technician's

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace.

Replacement And Temporary Mission

Be ready and responsible for any job, which may be assigned by the Management

Skills Required

Operational Management, Iso 9001, Iso 14001, People Management, Financial Management