Fraud Analyst

Job Description

We are seeking a highly analytical and detail-oriented Fraud Analyst to join our Client Service Operations team. This role is critical in identifying, investigating, and preventing fraudulent activities across various banking products and digital platforms. The ideal candidate will have a strong understanding of U.S. financial regulations, fraud typologies, and data analysis tools.

Analyst will perform research and analyze financial information to help company make well informed commercial decisions, conduct research, and monitor financial movements.

Job Role : Analyst II

Business Unit : Operations - Client Service Operations

Department : Client Service Operations (CSO)

Job Location : Mumbai

Key Responsibilities

Fraud Detection Alert Analysis & Case Management

• Review fraud alerts generated by surveillance systems to identify patterns, typologies, and emerging fraud schemes across various payment channels (ACH, wire, card, crypto, etc.)
• Conduct detailed analysis of customer profiles, behaviors, and transactions to assess fraud risk indicators
• Document findings clearly, escalating cases for further investigation when warranted.
• Collaborate with the client’s Fraud Risk and Compliance teams to refine monitoring scenarios and thresholds.
• Recommend process enhancements and control improvements to minimize false positives and strengthen detection capability.

Quality, Collaboration & Reporting

Qualifications & Experience

Desired Attributes