Description :
Role : Storage L2 (SAN - Hitachi storages)
Experience : 5 years- 7 years
Location : Navi Mumbai
Mode : Work from Office (5Days working)
Notice Period : Immediate or Serving upto 15 days maximum
Required : Skill requirements from assigned onsite RE
- 5 years+ experience in handling majority of activities mentioned in Services Scope section.
- Experience in handling Hitachi storages and Brocade switches infrastructure .
- Exposure to Operations and Management activities on Hitachi Storage(s), Unified compute platforms, various Host O / S including basic cluster management.
- Strong verbal and written communication.
- Hitachi Technical certification is desirable.
Role & Responsibilities :
A. Responsible for managing the day-to-day administration for SAN and storage environments, including :
Collaborate with Customers storage support teamsParticipate in problem solving and troubleshooting for the assigned task(s), functional area(s) or project(s)Support the design, operation, workflow and issue resolution for the storage infrastructureHelp maintain systems level maintenance for storage infrastructureResponsible for tracking existing storage usage trending and capacity planning for future growthMaintain storage documentation, procedures and reportingProvide Storage Area Network Configuration and AdministrationStorage Allocations to server infrastructureB. Manage infrastructure events :
Capacity ManagementMonitor storage subsystem and SAN switch capacityPerform capacity analysis; analyze performance data and trendsResponsible for tracking existing storage usage trending and capacity planning for future growthC. Problem resolution :
Preliminary Problem diagnosis and documentationCo-ordinate with Hitachi Global Support for Incident resolutionD. Investigate and diagnose raised problem(s) or problem records for root cause analysis :
Perform necessary storage infrastructure maintenance in accordance with best practices from Hitachi Global Support and Company change management policiesInterface with assigned Hitachi storage engineers to manage the implementation of all additional storage infrastructure and storage servicesE. Mentor and train junior admins
F. Oversee the design, installation, configuration and de-provision of storage solutions
G. Performance Management for SAN and storage :
Perform capacity tuning; provide remediation recommendationH. IT Service continuity management, including monitoring of :
Responsible for providing Disaster Recovery solutions as it relates to SAN and NAS storage by developing and maintaining a library of procedures for disaster recovery documentationData movement and replicationBusiness Resumption Testing (DR) for storage.(ref : hirist.tech)