Position :
SAP SD Lead / Application Head
Company : Birla Chemicals
Work Location : Mumbai
Work Mode : On-site
Experience Required :
10–15 years (including strong global project delivery exposure)
Working Days : 5 days a week
Role Overview
Job Title :
Assistant Manager – SAP SD
Company : Birla Chemicals
Work Location : Mumbai
Work Mode : On-site
Experience Required :
5–8 years in SAP SD (S / 4HANA Implementation & Support)
Working Days : 5 days a week
Role Purpose
The
Assistant Manager – SAP SD
will be responsible for providing functional expertise and support for the
Sales and Distribution module
within the
SAP S / 4HANA environment
The role involves working closely with global business units (India, Thailand, Germany, USA, and China) to ensure process standardization, effective implementation, and smooth operation of SAP systems across multiple geographies.
Key Responsibilities
Service Offerings Finalization & Standardization
Support in development and deployment of new service offerings related to SAP SD and integration with other SAP modules.
Assist in adapting existing service delivery processes to incorporate new business requirements and technology updates.
Delivery Management
Participate in
SAP S / 4HANA implementation and rollout projects
, ensuring adherence to timelines, cost, and quality standards.
Support the establishment and execution of delivery frameworks and methodologies for SAP SD.
Monitor project progress and escalate risks or issues as required.
Client Engagement & Relationship Management
Work with business teams as a first point of contact for delivery-related support in SD processes.
Participate in project meetings, system testing, and solution reviews.
Support business process owners to ensure customer satisfaction and timely resolution of system issues.
People & Resource Collaboration
Coordinate with global and offshore delivery teams across multiple time zones.
Collaborate with cross-functional module owners (FI / CO, MM, PP, and C4C) for integrated solution delivery.
Business Enablement Support
Support the CIO and business heads in
unification of SAP S / 4HANA
across India, Thailand, Germany, US, and China.
Contribute to the
consolidation of processes and MIS
to ensure a single source of truth for data.
Assist in identifying and implementing automation and process improvements.
Governance & Compliance
Support service management, change and release management, and quality management processes.
Ensure compliance with local
tax and business policies
across various global units.
Coordinate with SAP Basis and infrastructure teams for smooth system performance and issue resolution.
Qualifications & Experience
Bachelor’s or Master’s degree in Computer Science, Information Technology, or Engineering.
3- 5 years of experience in SAP SD
, including
at least one full-cycle SAP S / 4HANA implementation
Working knowledge of
SAP C4C (Cloud for Customer)
integration preferred.
Exposure to
SAP Analytics Cloud (SAC)
B4HANA
, or other data-focused environments desirable.
Experience in
multi-country SAP implementations
or
global delivery models
preferred.
Understanding of
Software Development Lifecycle (SDLC)
and project delivery best practices.
Familiarity with
Service, Change, and Release Management
processes.
Behavioural / Leadership Competencies
Strong communication and interpersonal skills.
Analytical mindset with a focus on execution and results.
Collaborative, proactive, and adaptable in a multi-location team environment.
“Can-do” attitude with ownership for problem-solving and service excellence.
Major Challenges
Supporting CIO in unifying SAP S / 4HANA processes across India, Thailand, Germany, US, and China.
Consolidating business processes and MIS for a
single version of truth
Adapting to new technologies and continuous process improvement amid fast-paced change.
Delivering SAP solutions in compliance with
local business and tax policies
across countries.
Coordinating support and implementations across
multiple time zones
and
geographies
Sap Consultant • Delhi, India