Operations Manager | US MNC

Channel Engagement Manager – Bangalore (On-site)

📍 Location : Bangalore – Work from Test Center

💰 Compensation : Budget upto 11 LPA

🕒 Work Mode : On-site | Flexibility for weekends & extended hours

About the Role

We are looking for a Channel Engagement Manager to lead and manage test center operations and partner relationships across assigned locations. This role ensures operational excellence, compliance, performance management, and a seamless testing experience through strong coordination, documentation, decision-making, and stakeholder engagement.

Core KRAs (Key Result Areas)

• Contract Management
• Vendor Management
• Site Operations Management
• Escalation Management
• Team Handling & Support
• Partner / Stakeholder Management
• SOP Adherence & Compliance Control
• SLA & KPI Performance Delivery

Eligibility & Skills Requirements