Technical Program Manager III - Retail Services

About lululemon :

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. As we continue to elevate our shopping experience, our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems, Merchandising and Planning, Digital Presence, distribution and logistics, and corporate systems. Our team in India works as an extension of the global team on projects of strategic importance.

About this team :

This role is in Retail Services team in the lululemon technology organization. This team is responsible for creating apis and backend integration following microservices architecture on AWS cloud infrastructure stack. We are looking for an IT Technical Program Manager who can work closely with business stakeholders and technology teams to create delivery plans against product roadmap, manage projects, good at facilitation and knows how to get the right people involved at any given time to solve problems, thereby providing rich experiences to life for our guests. Projects will have both business and technology focus with emphasis on leading from front on automation and CI / CD initiatives with DevOps mindset.

Our team is fast-paced and taking on exciting new initiatives to support a fast-growing business. We strive to adopt leading-edge technology and seek to improve on the solutions continuously. We are not afraid to try new things, have fun, and encourage each other to take on new challenges. We support each other in growing professionally and personally. We fail forward and learn from our mistakes, thus creating a better path ahead. We create space for team members to share feedback and ideas that can help us continually grow as an organization.

We operate following agile framework and leverage multiple product teams across our various functions. We encourage our teams to norm and figure out the best way to deliver critical business initiatives. We institute a culture of fun and lightheartedness to enjoy work each day. We are inclusive and know that we are stronger as a team than as an individual.

Experience and Skillset :

• Have held ownership for the overall development life cycle of the feature / application and manage complex projects with significant bottom line impact.
• Have expertise in working with Product managers and architects in developing a strategy and road map to add compelling capabilities to the product / application.
• Experience working closely with Engineering team, architects to facilitate the best technical design and approach for application / feature development.
• Have expertise in Project management activities - prioritization, planning of projects and features, Stakeholder management, tracking & reporting on status, resolve blocking issues
• Proactively identify and resolve strategic issues that may impair the teams ability to meet strategic technical goals.
• Excellent communication skills, able to flex style and work with all levels within the organization from individual contributors to Executives
• Ability to manage in both Agile and Waterfall environments.
• Ensures smooth implementation of new technologies and vendor integrations by using their expertise on their assigned domains and interfaces
• Collaborates with operations support and other teams to ensure robust production operations

Qualifications :

Must-haves :