Order to Cash (O2C) / Accounts Receivable (AR) Specialist

Job Title : Order to Cash (O2C) / Accounts Receivable (AR) Specialist

Job Type : Contract to Hire (C2H)

Location : Bangalore / Chennai

Company : Acqueon

About Acqueon :

Acqueon is a leading provider of AI-powered customer engagement solutions, helping enterprises drive revenue growth and improve customer experiences. We are looking for a detail-oriented and proactive professional to join our Finance team to manage the Order to Cash (O2C) / Accounts Receivable (AR) process.

Role Overview :

The O2C / AR Specialist will be responsible for managing the entire lifecycle from customer order placement to receipt of payment. This role requires strong attention to accuracy, efficiency, and timely execution, along with close collaboration with cross-functional teams, including Sales and Finance.

Key Responsibilities :

Manage the end-to-end Order to Cash (O2C) process including order entry, billing, invoicing, and fulfillment.

Ensure accurate and timely cash application against customer accounts.

Monitor accounts receivable aging , follow up on overdue payments, and manage collections.

Perform financial reconciliations to ensure accuracy in customer accounts and reporting.

Collaborate with Sales, Finance, and Operations teams to resolve discrepancies, disputes, or payment issues.

Maintain accurate documentation and compliance with company policies and accounting standards.

Identify opportunities to improve process efficiency, accuracy, and automation within O2C.

Support monthly, quarterly, and year-end closing activities.

Qualifications & Skills :

Bachelor’s degree in Accounting, Finance, Business Administration, or related field.

Proven experience in Order to Cash, Accounts Receivable, or Finance operations (preferably in SaaS or IT industry).

Strong understanding of billing, invoicing, collections, and reconciliation processes .

Proficiency in ERP / Accounting systems and MS Excel.

Excellent communication and interpersonal skills for cross-team collaboration.

Detail-oriented with strong problem-solving and analytical skills.

Ability to work independently while managing multiple priorities in a fast-paced environment.