Senior Manager, Certification Sales

EFRAC LabKolkata, Republic Of India, IN

1 day ago

Job description

Senior Manager – Sales & Business Development (SMETA & ISO Certification)

Department : Sales / Business Development

Reporting To : Sales Head

Location : Corporate Office / PAN India (Remote with Travel)

Job Type : Full-Time, Permanent

Experience : 8 to 10+ Years (Certification Industry Preferred)

About the Role :

We are seeking an experienced and highly driven Senior Sales & Business Development Manager to join our core team. This role is responsible for expanding the company’s certification and compliance services portfolio , with a strong focus on SMETA audits and ISO certifications (e.G., ISO 9001, 14001, 45001, etc.) across PAN India .

As a senior leader in the Sales team, you will play a critical role in strategic planning, key account management, national client acquisition , and revenue generation while collaborating with internal departments to ensure delivery excellence.

Key Responsibilities :

🔹 Strategic Sales & Market Development

Drive strategic initiatives to grow the certification services business (SMETA, SEDEX, ISO) in existing and new markets.
Develop and implement PAN India sales plans , territory mapping, and sector-based outreach strategies.
Identify emerging sectors with high demand for social compliance and management system certifications .

🔹 Key Account Acquisition & Management

Build and manage long-term relationships with corporate clients, suppliers, manufacturers, and export houses .

Handle enterprise-level B2B deals and negotiations with compliance, procurement, CSR, and sustainability teams.

Maintain a robust pipeline of high-value projects , ensuring regular follow-up and closure.

🔹 Revenue & Target Ownership

Own and exceed revenue targets for certification and audit services.

Monitor regional and national sales performance metrics.

Submit accurate sales forecasts and business reports to the management team.

🔹 Cross-Functional Collaboration

Work closely with the Operations, Technical, and Audit teams to ensure successful service delivery.

Provide client feedback to internal teams to refine service offerings.

Required Skills & Experience :

Proven 10+ years of B2B sales experience , preferably in certification, compliance, or third-party auditing services.

Hands-on experience in selling SMETA (SEDEX) audits and ISO standards (ISO 9001, ISO 14001, ISO 45001).

Strong understanding of social compliance, ethical trade, and management system certification processes .

Experience working with Certification Bodies , Consulting Firms , or ESG / CSR departments .

Excellent written and verbal communication skills in English (knowledge of regional languages is a plus).

Willing to travel across India for client meetings, presentations, and industry events.

Educational Qualification :

Bachelor’s Degree or related (Master’s Degree is a plus).

Work Location : PAN India any location (Kolkata Preferred)

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Senior Sales Manager • Kolkata, Republic Of India, IN