NIS Management Ltd | Head Of Operation-IFM ( Integrated Facility Management)

Job Description : Head of Operations - Security and Facility ServicesOverview :

We are seeking an experienced Head of Operations to transform our legacy business into a technology-driven organization. The ideal candidate will have a strong background in facility services, a passion for innovation, and a client-centric approach.Key Responsibilities : Strategic Leadership : Develop and implement strategies to enhance efficiency and growth.Lead the transition to a technology-driven operation.Operational Excellence : Oversee operations across ~1,000 sites.Ensure high service standards in all facility services.Streamline processes to boost productivity and reduce costs.Technology Integration : Drive the adoption of advanced technologies.Implement data-driven decision-making tools.Workforce Management : Lead and develop a large, diverse workforce.Foster an empathetic and supportive culture.Ensure effective training programs.Client-Centric Approach : Build strong client relationships.Continuously improve service delivery based on feedback.Financial Oversight : Manage the operational budget effectively.Implement cost-saving initiatives.Growth and Innovation : Identify and pursue growth opportunities.Introduce innovative services.Problem-Solving : Utilize data-centric approaches to solve operational challenges.Qualifications : Education :

B.Tech in a relevant stream.Experience :

7-10 years in facility services, with strong operations management experience.Skills : Deep domain knowledge.Innovative and technology-driven.Empathetic leadership.Data-centric problem-solving.Self-starter capable of managing lean teams.Client-focused and growth-oriented.Company Overview :

We are a leading security and facility services provider, operating across 14 branches with a ₹400 crore turnover, managing services like housekeeping, engineering, catering, security, and more.Application :

Interested candidates should submit a resume and cover letter detailing relevant experience and vision for the role.