Talent.com
Customer Relationship Management Manager

Customer Relationship Management Manager

Wellwishers group indiaUlhasnagar, Maharashtra, India
7 days ago
Job description

Job Title : Post-Sales & Finance Manager

Location : Pashane, Vangani, Maharashtra

Salary : 45,000-50,000

Timings : 10 : 30am-7 : 00pm

Job Type : Full Time

Job Summary

The Post-Sales & Finance Executive plays a key role in managing the financial and operational activities that occur after a sale is closed. This position focuses primarily on financial processes such as invoicing, payment reconciliation, reporting, and profitability analysis—while also supporting post-sales operations, customer account management, and ensuring smooth order fulfillment.

Key Responsibilities Finance & Accounting (Primary Focus – ~70%)

  • Prepare and issue accurate invoices in line with sales agreements, ensuring compliance with internal policies and tax regulations.
  • Track accounts receivable, follow up on overdue payments, and maintain healthy cash flow.
  • Perform daily, weekly, and monthly reconciliations of customer accounts and bank statements.
  • Assist with month-end and year-end closing processes, ensuring timely reporting.
  • Support budgeting, forecasting, and variance analysis to provide insights into post-sales financial performance.
  • Maintain records of revenue, costs, and margins for each customer / project to support profitability analysis.
  • Coordinate with the finance team to ensure proper revenue recognition in accordance with accounting standards.
  • Support audits by providing documentation, reconciliations, and reports as required.

Post-Sales Operations (Secondary Focus – ~30%)

  • Liaise with the sales and operations teams to ensure smooth order fulfillment and customer satisfaction after the sale.
  • Handle contract verification, order confirmation, and billing-related customer communication.
  • Resolve financial or order-related discrepancies by coordinating between internal teams and clients.
  • Maintain accurate customer records and transaction data in CRM and ERP systems.
  • Generate post-sales financial performance reports and dashboards for management.
  • Qualifications & Skills

  • Bachelor’s degree in Finance, Accounting, Business Administration , or a related field (Master’s or professional certification preferred :
  • 2–5 years of experience in finance, accounts receivable, or post-sales support functions.
  • Strong understanding of accounting principles and financial reporting.
  • Proficiency in MS Excel and familiarity with ERP / CRM systems (e.g., SAP, Oracle, Salesforce, Zoho).
  • Excellent analytical, organizational, and problem-solving skills.
  • Strong communication and customer service orientation.
  • Attention to detail and ability to manage multiple priorities effectively.
  • Performance Indicators (KPIs)

  • Timely and accurate invoicing and collections.
  • Reduction in outstanding receivables (DSO).
  • Accuracy of financial reports and reconciliations.
  • Post-sales customer satisfaction and issue resolution rate.
  • Compliance with audit and accounting standards.
  • Create a job alert for this search

    Relationship Manager • Ulhasnagar, Maharashtra, India

    Related jobs
    • Promoted
    Client Relationship Manager

    Client Relationship Manager

    MONEYLICIOUS INVESTMENTS AND CONSULTING SERVICES PRIVATE LIMITEDMumbai, Maharashtra, India
    Hiring for Client Relationship Manager role.The Corporate is a modern asset management and financial advisory platform focused on transparent, cost-efficient, and unbiased financial solutions for c...Show moreLast updated: 3 days ago
    • Promoted
    Global Customer Relationship & Sales Manager

    Global Customer Relationship & Sales Manager

    Yajur Knowledge SolutionsMumbai, India
    What if your next role gave you a front-row seat to the global deal-making world—working with investment banks, M&A advisors, and private equity funds… all while based in India?.At Yajur Knowledge ...Show moreLast updated: 3 days ago
    • Promoted
    Customer Relationship Management Lead

    Customer Relationship Management Lead

    CIRCOR International, Inc.Thāne, Republic Of India, IN
    Manager Data Analytics FUNCTIONAL REPORTING : Commercial Excellence.The primary focus of this role is to drive growth through effective use of CRM systems by developing and executing strategies to m...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    Talent Corner HR Services Pvt Ltdmumbai, maharashtra, in
    We at Talent Corner HR Services are having an exciting opportunity for one of our clients in Mumbai : .Manage leads from multiple sources, aiming to improve conversion rates and contribute to the bus...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Relations Manager

    Customer Relations Manager

    ConfidentialMumbai, India
    Manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and generating...Show moreLast updated: 11 days ago
    • Promoted
    Alpha Alternatives - Relationship Manager - Wealth

    Alpha Alternatives - Relationship Manager - Wealth

    Alpha AlternativesMumbai, India
    Company : Alpha Alternatives is a multi-asset class alternatives asset management platform based out of India Singapore & Dubai, with over 20,000 crores of assets ...Show moreLast updated: 9 days ago
    • Promoted
    Customer Relationship Management Manager

    Customer Relationship Management Manager

    Limelight Lab Grown Diamondsmumbai, maharashtra, in
    Minimum 3-4 plus years of experience in CRM, ORM, or customer lifecycle roles preferably in luxury, fashion, jewelry, or high-end retail. Strong command of CRM tools (e.Zoho CRM, Salesforce, HubSpot...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Relationship Management Manager

    Customer Relationship Management Manager

    Wellwishers group indiathane, maharashtra, in
    Location : Pashane, Vangani, Maharashtra.The Post-Sales & Finance Executive plays a key role in managing the financial and operational activities that occur after a sale is closed.This position focu...Show moreLast updated: 7 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    AAA GlobalKalyan-Dombivli, IN
    Relationship Manager – Wealth Management.The ideal candidate will have an existing client base of.You will be responsible for managing and growing client portfolios, identifying investment opportun...Show moreLast updated: 2 days ago
    • Promoted
    Virtual Relationship Manager

    Virtual Relationship Manager

    upGrad Rekrutmumbai, maharashtra, in
    Strengthen and grow relationships with existing First Wealth customers.Acquire new Non-Resident (NR) accounts and generate qualified referrals. Drive remittance business across managed and sourced p...Show moreLast updated: 7 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    upGrad Rekrutmumbai, maharashtra, in
    Relationship manager builds and maintains strong, positive connections with clients, acting as a crucial link between the company and its customers. They focus on understanding client needs, providi...Show moreLast updated: 30+ days ago
    • Promoted
    Virtual Relationship Manager-Elite

    Virtual Relationship Manager-Elite

    upGrad Rekrutthane, maharashtra, in
    Deepen customer relationships to increase overall relationship value.Acquire new Non-Resident (NR) accounts and generate referrals from existing customers. Drive remittances across all managed and s...Show moreLast updated: 7 days ago
    • Promoted
    Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)

    Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)

    Mashreqdombivli, maharashtra, in
    Manage a set of existing Platform / Neobiz relationships through outbound calling channels.To achieve assigned financial and non-financial target by calling the customers. Manage all customers focusin...Show moreLast updated: 7 days ago
    • Promoted
    Customer Relationship Manager

    Customer Relationship Manager

    ConfidentialMumbai
    Setting customer expectations and revenue goals.Identifying customer demands and requirements.Developing plans to address customer-specific needs. Dealing with people of different backgrounds and te...Show moreLast updated: 30+ days ago
    • Promoted
    Affluent Relationship Manager - Customer Engagement Channel

    Affluent Relationship Manager - Customer Engagement Channel

    Talent stock SolutionMumbai, India
    Affluent Relationship Manager - Customer Engagement - Provide guidance and mentorship to team members, helping them enhance their skills and achiev...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Relationship Management Manager

    Customer Relationship Management Manager

    ConfidentialMumbai, India
    We are looking for an experienced and passionate.Customer Relationship Manager (CRM).CRM / Client Servicing Executive.Strong communication and interpersonal skills with a warm, refined demeanor.Pro...Show moreLast updated: 11 days ago
    • Promoted
    Customer Relationship Management Developer

    Customer Relationship Management Developer

    Tata Consultancy Servicesmumbai, maharashtra, in
    Design, develop, and implement solutions in Dynamics 365.Develop and maintain custom plugins, workflows, and integrations using C#, JavaScript, and HTML. Work on Power Platform components such as Po...Show moreLast updated: 7 days ago
    • Promoted
    Virtual Relationship Manager Lead

    Virtual Relationship Manager Lead

    Anand Rathi Share and Stock Brokers Ltdthane, maharashtra, in
    You will be responsible to manage a team of Virtual Relationship Managers (VRMs).You will play a key role in scaling digital. Lead, manage, and motivate a team of Virtual Relationship Managers to ac...Show moreLast updated: 7 days ago