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People Experience Lead
People Experience LeadVIRTUOS • Haryāna, Republic Of India, IN
People Experience Lead

People Experience Lead

VIRTUOS • Haryāna, Republic Of India, IN
7 hours ago
Job description

Job Description : People Experience (HR) Manager

Location : Gurugram (Golfcourse Extension Road)

Type : Full-Time, In-Office (Remote / Work-from-home strictly not allowed except occasional valid reasons)

Salary : No Bar for the Right Candidate

Experience : 5–10 Years

About the Role

We are looking for a People Experience (HR) Manager who can drive innovation, culture, and employee experience at Virtuos / Indic Digital. As we are growing at 2X year-on-year and aiming for 10X growth in the next three years , we need a leader who can double our workforce annually while maintaining a vibrant, high-performance, and innovative culture.

This role is not just about HR — it’s about creating a culture powerhouse where employees thrive, innovate, and grow.

Qualifications

  • Graduate with MBA (HR specialization compulsory) from a well-known university.
  • Strong academic foundation in HR leadership, organization behavior, and people management.
  • 5–10 years of experience in progressive HR roles.
  • Prior IT / Software / Services industry recruitment experience is essential.

Key Responsibilities

Talent Acquisition & Workforce Growth

  • Lead recruitment with support from HR Executives and recruiters.
  • Use AI-driven hiring tools (video interviews, automated screening, analytics) to identify top talent.
  • Build and scale teams to double employee strength each year.
  • Attract, hire, and retain IT and digital services talent.
  • Culture, Coaching & Engagement

  • Champion a creative and innovative culture across the organization.
  • Design and implement employee engagement programs that enhance morale and collaboration.
  • Foster a culture of constant learning, coaching, and development.
  • Drive adoption of policies that uplift culture and productivity.
  • Employee Experience & Wellbeing

  • Elevate Employee Experience (EX) through digital dexterity, automation, and analytics.
  • Implement balanced scorecards, OKRs, and performance management systems combining track record and potential metrics.
  • Launch tour-de-force programs to provide longitudinal benefits to employees, not just short-term perks.
  • Drive eNPS (employee Net Promoter Score) to world-class levels by engaging current and past employees.
  • Leadership & Organizational Design

  • Partner with company leadership to shape a conducive, healthy, and high-performing workplace.
  • Build strong HR leadership frameworks for scaling rapidly.
  • Create buffer capacity in teams to ensure smooth project continuity during employee transitions.
  • Strengthen succession planning and leadership pipeline.
  • Learning & Performance Development

  • Deploy E-learning tools, advanced workforce management, and analytics platforms.
  • Promote continuous learning culture with AI, digital tools, and smart automation.
  • Implement 360-degree feedback mechanisms and coach managers to develop high-performing teams.
  • Compliance & Ethical Standards

  • Ensure all HR policies comply with legal and ethical standards.
  • Maintain confidentiality, fairness, and transparency in all employee relations.
  • Uphold diversity, inclusion, and respect in every aspect of HR.
  • Ideal Candidate Profile

  • A natural leader with exceptional communication and people skills.
  • Demonstrated ability to scale HR operations in high-growth environments.
  • Passion for innovation, AI, and digital transformation in HR.
  • Persistent, resilient, and capable of creating lasting employee value.
  • Able to balance innovation with discipline in workforce management.
  • Why Join Us?

    At Virtuos / Indic, you will :

  • Shape the future of Employee Experience.
  • Be part of a fast-growing, innovative culture .
  • Lead HR in a company that values creativity, morale, and innovation above everything.
  • Work directly with leadership on strategic growth initiatives.
  • This is more than a job — it’s an opportunity to build the People Experience function as a growth engine for one of the fastest-scaling digital companies in India.

    About Virtuos Digital

    Who We Are

    Virtuos Digital (VDC.Com) is a global Digital Transformation and Experience Consulting company committed to helping enterprises thrive in the Experience Economy. Founded in 2008, Virtuos has evolved into a trusted partner for organizations across industries, delivering cloud-first, AI-driven, and innovation-led solutions that redefine how businesses engage with customers, employees, and partners.

    Our Vision

    To lead the Experience Economy while shaping the future of Artificial Intelligence.

    We believe that businesses of the future will compete on experiences. Virtuos Digital is dedicated to building invincible organizations by combining consulting, innovation, and technology — empowering enterprises to transform, scale, and grow with confidence.

    What We Do

    Virtuos Digital specializes in Digital Consulting, Cloud Solutions, Enterprise Platforms, and AI-powered Transformation. Our expertise spans :

  • CRM & CX Platforms – Salesforce, Oracle, Microsoft, and others.
  • Contract Lifecycle Management (CLM) – Agiloft, Docusign, and advanced contract automation.
  • Employee Experience (EX) & Work Management – Asana, Smartsheet, and workforce productivity platforms.
  • AI Velocity Solutions – Advisory, implementation, and integration for accelerating AI with enterprise systems.
  • Open Innovation – Accelerators, connectors, and tailored digital solutions built for industry needs.
  • Industries We Serve

    We have delivered 1000+ transformation projects across industries including :

  • Retail & E-commerce
  • Travel & Hospitality
  • Financial Services & Banking
  • Manufacturing & Industrial
  • Technology & Services
  • Why Virtuos Digital

  • 18+ years of digital leadership in consulting and enterprise transformation.
  • Global client base with 500+ customers served.
  • Proven expertise in CX, CRM, CLM, EX, AI, and Automation.
  • A strong culture of innovation, excellence, and talent development.
  • Pioneers in combining consulting + ventures + platforms for holistic transformation.
  • Our Culture

    At Virtuos, we foster a creative, innovative, and growth-oriented culture. We put extra premium on people who :

  • Drive innovation and excellence.
  • Elevate employee morale and engagement.
  • Promote continuous learning and coaching.
  • Embrace AI, digital dexterity, and advanced technologies.
  • Our Future

  • Virtuos Digital is not just a consulting firm;
  • it is a launchpad for digital ventures and innovation. With our own products like October.Ai, SkillNow, and others, we are shaping the future of AI, Customer & Employee Experience, and Digital Innovation. We are committed to building trailblazing solutions that help enterprises scale faster, innovate smarter, and deliver experiences that matter.

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    People Experience • Haryāna, Republic Of India, IN

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