Servicenow GRC Developer

Job Title : ServiceNow GRC Developer

Location : Remote

Role Summary

We are seeking a skilled ServiceNow GRC (Governance, Risk & Compliance) Developer to design, configure, and maintain GRC applications on the ServiceNow platform. The ideal candidate will work closely with business stakeholders, risk & compliance teams, and technical architects to implement integrated risk management, policy & compliance, vendor risk, and audit modules. The role involves development, customization, integration, and continuous improvement of GRC processes to support our risk framework and compliance needs.

Key Responsibilities

• Design & Configuration
• Implement and configure ServiceNow GRC modules : Policy & Compliance, Risk Management, Audit Management, Vendor Risk, etc.
• Create and manage UI (forms, lists, views), workflows, flows, business rules, script includes, and scheduled jobs.
• Define and maintain user roles, groups, and access controls (ACLs) within GRC modules.
• Integration
• Build and maintain integrations between ServiceNow GRC and external systems (e.g., via REST, SOAP, Integration Hub, MID Server).
• Automate evidence collection and remediation workflows.
• Automation & Workflow
• Design automated workflows for risk assessments, control testing, issue remediation, vendor assessments, etc.
• Use Flow Designer, scripting, and other ServiceNow tools to build scalable automation.
• Reporting & Analytics
• Develop dashboards, reports, and performance analytics to track risk posture, compliance status, and remediation SLAs.
• Provide insights and metrics to stakeholders (risk owners, audit teams, senior management).
• Testing & Quality Assurance
• Lead or support unit testing, system testing, and user acceptance testing (UAT) for GRC features.
• Document test cases, run books, and post-deployment support processes.
• Documentation & Governance
• Create and maintain detailed technical documentation, configuration guides, and design specs.
• Ensure adherence to ServiceNow development best practices, change management, and governance.
• Support & Maintenance
• Provide post-implementation support, troubleshoot GRC-related incidents, and fix defects.
• Stay updated with new ServiceNow GRC features, releases, and industry best practices; recommend improvements.
• Collaboration
• Work with business analysts, risk and compliance teams, Security / IT teams, and other stakeholders to gather and validate requirements.
• Conduct demos, training, and knowledge transfer sessions for end-users and administrators.

Required Qualifications & Skills

Desired / Nice-to-Have