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Key Account Manager - Provider Business
Key Account Manager - Provider BusinessHireginie • Delhi, Republic Of India, IN
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Key Account Manager - Provider Business

Key Account Manager - Provider Business

Hireginie • Delhi, Republic Of India, IN
7 days ago
Job description

Our Client : Company is (founded in 2020) is an industry leading, first of its kind in India, digital healthcare data platform and exchange, infused with AI / ML capabilities delivering solutions to stakeholders in all segments of the healthcare sector.

Job Title : Key Account Manager - Provider Business

Education : Bachelor's degree in Healthcare, Business, or Technology. MBA preferred

Experience : 5+ Years

About the Role : Own product outcomes for provider-facing workflows while serving as the primary business owner for strategic hospital accounts. Blend roadmap leadership with day-to-day account success to drive adoption, reliability, and revenue expansion.

Roles & Responsibilities :

  • Run account plans for top providers : governance, adoption, renewals, and expansions
  • Translate customer problems into crisp PRDs, KPIs, and release plans with Eng, Data, and Ops
  • Discover, define, and deliver product improvements across provider journeys from intake to settlement
  • Triage and resolve production issues with clear SLAs and comms;

drive root-cause and prevention

  • Analyze funnels and reliability metrics to prioritize backlog and de-risk launches
  • Lead stakeholder alignment across Product, Support, CSM, and external partners
  • Requirements :

  • 5+ years of experience in account management, customer success, or enterprise sales, preferably in health-tech, SaaS, or healthcare services.
  • Proven experience managing large, complex B2B accounts with multiple stakeholders.
  • Strong knowledge of hospital operations and enterprise healthcare workflows.
  • Excellent communication, presentation, and stakeholder management skills.
  • Proactive problem-solving mindset and a track record of driving strategic account growth.
  • Willingness to travel across regions on a need basis for account engagement.
  • About Hireginie : Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.

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    Key Account Manager • Delhi, Republic Of India, IN

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