Job Description
Software Engineer - Backend
The Zendesk Core Services Engineering team is looking for a Software Engineer with a strong command over backend languages like Ruby, and past experience with developing on Rails Framework to join them on their journey to make the Zendesk purchasing experience, one of the business' most crucial and fundamental aspects, more consistent and intuitive.
What you will do :
- Collaborating with product managers and engineers to ensure requirements are understood and executed upon.
- Follow Zendesk standards when designing, building and deploying solutions
- Champion best practices, high quality code, and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised.
- Actively participate in code reviews and design discussions
- Partner across all areas of the SDLC, including requirements gathering, and building services and solutions.
What you bring to the role :
2-4 years of relevant industry experience in at least one object oriented language like Ruby or JavaExperience with databases like MySQL and / or DynamoDBExperience with CI / CD and delivery systems (Github Actions, Travis, Jenkins)Knowledge of API design and distributed systemsExperience using Datadog or other log aggregation toolsCustomer-first mentality when dealing with service incident management, data analysis, and root-cause analysisA hunger for learning new technologies and an eagerness to grow your knowledge and capabilitiesA team-first collaborative attitude that thrives in a fast-moving agile development environmentExcellent written and verbal communication skillsBonus Skills :
Experience with JavaScript, ReactExperience with JavaScript build infrastructure / tooling (Webpack, Node.js)Experience working on SaaS-based productsPlease note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based.
Hybrid : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.