GEC Service Director - Design & Engineering (Mobility)

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.

Role description :

This is a key role within the Global Excellence Centre supporting the global Services strategy and excellence. This is achieved through being driving excellence in GEC service delivery within the service area, positioning GEC in the global business as a centre of excellence and supporting the implementation of the global S&A strategy. This is pivotal in ensuring capability excellence drives service delivery quality, driving sustainability into focus areas and ensuring the organization and reusability of data.

This is a full-time role and reports directly to the GEC Business Area Director / GEC Director, with a dotted reporting line to the GBA Service Director.

This role can be based out of any of the 3 Arcadis GEC locations - India or Philippines or Romania.

Role accountabilities :

Standardization & Automation of Service Delivery

• Develop and implement standards ways of working for the Service Line, including governance and assurance across the discipline using standardized process and best practices. Full alignment required with the Global Procedures.
• Agree the standard role for GEC within the service delivery, and influence the alignment of this across the global business with the GBA Service Director
• Own the standardized approaches in GEC, and lead continuous improvement
• Provide assurance to the business area that standards are being delivered, adopted and complied with.
• Identify, develop, and deploy automated solutions to repeatable processes which improve efficiency and lower our cost of delivery for Service Line
• Contribute to continued development and deployment of service based digital tools.
• Drive best practices and knowledge to enhance the adoption of digital tools and products within BA's

Quality / Service Excellence

Capability Development

Connected Data

Sustainability

Organization

Growth

GEC Contribution

Key Shared Accountabilities

Decision rights

Important Metrics

Qualifications & Experience :

This person is also expected to take an active role in mentoring and sponsoring people in your service and to support communities and social activities that show good leadership and support Arcadis sustainability objectives

Be curious :

Drive success :

Ignite passion :

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why equality and inclusion is at the forefront of all our activities. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity employer; women, minorities, and people with disabilities are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, caste, creed, colour, religion, sex, age, disability, marital status, sexual orientation, and gender identity.

#Hybrid

#CreateALegacy

Skills Required

Data Strategy, standardization, Sustainability, Quality Assurance, Automation