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Oracle Utilities CC&B Consultant - Implementation & Support

Oracle Utilities CC&B Consultant - Implementation & Support

Leinex ConsultingChennai
6 days ago
Job description

Job Summary :

We are seeking an experienced Oracle Utilities CC&B Consultant with a strong background in the Oracle Utilities Global Business Unit (UGBU) suite, specifically Customer Care & Billing (CC&B).

The ideal candidate will have a minimum of 3 years of total IT experience and hands-on expertise in at least one to two full-cycle Oracle Utilities implementations.

This role demands a combination of technical leadership, solutioning skills, presales support, and client engagement capabilities, making it suitable for consultants who are passionate about delivering enterprise-grade utility Responsibilities & Technical Expertise :

  • Lead and contribute to full lifecycle implementation projects in Oracle Utilities (preferably CC&B).
  • Configure and customize Oracle CC&B to meet business and client-specific requirements.
  • Provide hands-on support and troubleshooting for Oracle CC&B applications.
  • Collaborate with integration teams to manage SOA-based integrations between OUAF products and external Design & Delivery :
  • Analyze client requirements and translate them into scalable Oracle UGBU solutions.
  • Develop tailored solutions, leveraging Oracle Utilities products and ensuring best practices.
  • Deliver flawless solutions aligned with client expectations, timelines, and budgets.
  • Support the deployment, testing, and rollout phases for Oracle CC&B & Client Engagement :
  • Work with Sales and Bid Management teams to design operational solutions for prospects and existing clients.
  • Prepare and present operational value propositions to customers during discovery and proposal phases.
  • Provide technical consultation during RFP / RFI processes, demos, and & Thought Leadership :
  • Drive innovation by identifying automation opportunities, including RPA and other solution accelerators.
  • Bring in thought leadership to optimize business processes and technical architecture.
  • Develop client-specific reusable assets and best practices to enhance delivery Mentorship & Coordination :
  • Mentor junior team members and support their growth through technical and functional guidance.
  • Foster a culture of collaboration and proactive employee engagement.
  • Work in onsite-offshore delivery models, ensuring clear communication and task ownership across teams.

Required Skills & Experience :

  • 3 to 12 years of total IT experience, with at least 3+ years in Oracle Utilities CC&B.
  • Minimum 1-2 full lifecycle implementations in Oracle Utilities applications.
  • Strong hands-on experience in Oracle UGBU products, especially CC&B.
  • Good knowledge of the OUAF (Oracle Utilities Application Framework).
  • Experience working with SOA-based integration of Oracle Utility products.
  • Familiarity with Oracle Utility Analytics.
  • Excellent troubleshooting, problem-solving, and performance-tuning skills.
  • Prior experience supporting pre-sales activities, proposals, and solution demonstrations.
  • Strong client interaction skills and ability to understand complex business processes.
  • Effective communication skills, both written and verbal.
  • Ability to travel on short and long-term assignments as required

    • (ref : hirist.tech)

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