Oracle Utilities CC&B Consultant - Implementation & Support

Job Summary :

We are seeking an experienced Oracle Utilities CC&B Consultant with a strong background in the Oracle Utilities Global Business Unit (UGBU) suite, specifically Customer Care & Billing (CC&B).

The ideal candidate will have a minimum of 3 years of total IT experience and hands-on expertise in at least one to two full-cycle Oracle Utilities implementations.

This role demands a combination of technical leadership, solutioning skills, presales support, and client engagement capabilities, making it suitable for consultants who are passionate about delivering enterprise-grade utility Responsibilities & Technical Expertise :

• Lead and contribute to full lifecycle implementation projects in Oracle Utilities (preferably CC&B).
• Configure and customize Oracle CC&B to meet business and client-specific requirements.
• Provide hands-on support and troubleshooting for Oracle CC&B applications.
• Collaborate with integration teams to manage SOA-based integrations between OUAF products and external Design & Delivery :
• Analyze client requirements and translate them into scalable Oracle UGBU solutions.
• Develop tailored solutions, leveraging Oracle Utilities products and ensuring best practices.
• Deliver flawless solutions aligned with client expectations, timelines, and budgets.
• Support the deployment, testing, and rollout phases for Oracle CC&B & Client Engagement :
• Work with Sales and Bid Management teams to design operational solutions for prospects and existing clients.
• Prepare and present operational value propositions to customers during discovery and proposal phases.
• Provide technical consultation during RFP / RFI processes, demos, and & Thought Leadership :
• Drive innovation by identifying automation opportunities, including RPA and other solution accelerators.
• Bring in thought leadership to optimize business processes and technical architecture.
• Develop client-specific reusable assets and best practices to enhance delivery Mentorship & Coordination :
• Mentor junior team members and support their growth through technical and functional guidance.
• Foster a culture of collaboration and proactive employee engagement.
• Work in onsite-offshore delivery models, ensuring clear communication and task ownership across teams.

Required Skills & Experience :

(ref : hirist.tech)