Cyber - Strategy and Transformation - SA - ServiceNow HAM

Summary

Position Summary

Cyber

Deloitte Cyber understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful insights to help our clients navigate the ever-changing threat design and technology as we partner with clients to transform finance.

Position Summary

Level : Solution Advisor

Work you'll do :

• Effectively configure and maintain HAM modules, including asset classes, models, lifecycle stages, and location tracking to support enterprise hardware management.
• Contribute to routine asset data updates; assist with regular audits to ensure asset records are accurate and complete.
• Support implementation and maintenance of asset receiving, tagging, and inventory validation processes using RFID / barcoding and automated workflows.
• Develop functional workflows and catalog items in ServiceNow using Flow Designer, ensuring streamlined asset onboarding, transfers, and retirements.
• Help create and maintain workflow diagrams (Visio) and document process logic for easy knowledge transfer.
• Collaborate on the integration of HAM with CMDB, Discovery tools (e.g., ServiceNow Discovery, SCCM), and procurement systems for consistent asset visibility and lifecycle tracking.
• Assist with inventory audits, stockroom / depot management, and the identification of discrepancies for asset reconciliation.
• Troubleshoot basic business rules, client scripts, and custom modules in ServiceNow to resolve operational issues and maintain data integrity.
• Support dashboard and reporting development to communicate asset utilization, compliance, and lifecycle status to the team.
• Support end users and project teams with technical queries, basic training, and documentation related to HAM operations.
• Participate in workshops and requirements gathering for asset management improvements and automation opportunities.
• Stay current with ServiceNow HAM updates and best practices, sharing knowledge and process enhancements with peers.

The team :

Cyber Strategy & Transformation teams develop and transform cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. They keep the enterprise a step ahead of the evolving threat landscape and give stakeholders confidence in the organization's cyber posture. Services include the design of cyber organization, governance, and risk assessments. Services also encompass Cybersecurity Assessments and Frameworks, Cyber Transformation Management, Technology Software and Asset Compliance Management, Third Party Risk Management, Cyber Risk and Compliance, Solution Design and Implementation, and Cyber Risk Analytics and Quantification Reporting.

Qualifications :

Must Have Skills / Project Experience / Certifications :

Good to Have Skills / Project Experience / Certifications :

Education :

Location :

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU : The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU : The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and / or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

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Requisition code : 308458

Skills Required

Reconciliation, Visio, Process Automation