Role Responsibilities
- Oversee coding operations, ensuring quality, compliance, and SLA adherence
- Drive client communications, manage escalations, and ensure timely delivery of reports
- Lead and mentor coding teams, define KPIs, and plan for capacity vs. workload
- Maintain HIPAA / ISO compliance and implement continuous process improvement
Key Deliverables
Accurate coding output aligned with quality and production benchmarksEffective team performance through structured management and trainingTimely client reporting and issue resolutionImproved operational efficiency through proactive planning and process optimizationSkills Required
Team Management, Medical Coding, Cpt, Icd