Executive - Customer Service

Job Responsibilities :

Handling Customer Service, Operations & Admin functionality.

Attending walk in customers. Attending phone calls.

Liasioning with Registrar for account statement, redemption etc.

Liasioning with marketing dept at ho for material indent.

Handling brokerage related queries of IFAs.

Accepting application forms and redemption in the reception.

Time stamping of transactions.

Co-ordination with banks.

High Value deposits.

Guiding investors for online transactions

Academic Qualifications :

Graduate / Management Graduate (preferable) + NISM (Mutual Fund) certification

Minimum Work Experience :

2+ years of experience in in asset management industry

Skills :

Well versed with all MS office applications especially MS excel

Excellent Communication skills

Knowledge of Mutual Fund Industry