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Client Communication Executive (WFO – Hyderabad)

Client Communication Executive (WFO – Hyderabad)

Lantrn MarketingNellore, IN
20 hours ago
Job description

Role Overview

You will be the communication backbone of Lantrn. Your role is to keep clients happy, updated, and confident while ensuring internal teams deliver high-quality work on time. You will coordinate between design, content, marketing, and leadership to maintain smooth operations and build long-term client relationships.

Key Responsibilities

  • Maintain daily communication with assigned clients
  • Take detailed briefs and convert them into clear internal tasks
  • Coordinate with designers, editors, content writers, and marketers
  • Ensure timely delivery of all deliverables
  • Manage revisions, feedback loops, and approvals
  • Prepare weekly reports and performance updates
  • Conduct scheduled review calls with clients
  • Track all ongoing tasks, deadlines, and client requirements
  • Identify early signs of issues and escalate proactively
  • Build strong client relationships through consistency and clarity

Required Skills

  • Excellent spoken and written communication (English + Telugu preferred)
  • Strong understanding of digital marketing basics
  • Highly organised, detail-oriented, and deadline-driven
  • Ability to multitask and stay calm under pressure
  • Strong ownership and accountability mindset
  • Ability to handle client expectations professionally
  • Comfortable using WhatsApp, Google Drive, Sheets, and project management tools
  • Experience

  • 1–3 years in client servicing, account management, or coordination
  • Agency experience is an added advantage
  • Salary (Hyderabad Range)

    ₹25,000 – ₹35,000 per month

    (Depending on experience and communication quality)

    Performance Metrics (KPIs)

  • Client satisfaction score
  • On-time delivery rate
  • Number of escalations
  • Quality of briefs, reports, and follow-ups
  • Client retention
  • How to Apply

    Email your resume + portfolio (if any) to :

    📩 Email : Lokesh@lantrn.in

    Subject line :

    Application – Client Communication Executive – Your Name

  • 📞 Contact / WhatsApp : +91-7075410888
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    Client Communication • Nellore, IN