Security Operation Center

TCS is hiring for SOC role !!

Qualification : - Minimum 15 years of regular, full-time education (10 + 2 + 3) is mandatory.

Shift : 24 X 7 shift pattern

Job Description-

Responsible for triaging and responding to all emergency situations reported to the 24 / 7 Global Security Operations Center (SOC) through alarm systems, internal incident reporting, and situational awareness. Provides support, direction, and documentation to assist in emergency response and recovery efforts.

Responsible for monitoring and analyzing intelligence across multiple data systems including government sources, news, and social media to identify and mitigate risk to Company operations and travel through targeted communications to impacted business units and respective stakeholders.

Excellent customer service skills

Must be able to multi-task, prioritize and deliver time sensitive information to proper authorities and stakeholders.

Participate in job related training programs and meetings to continually refresh and update knowledge.

Shift work in a 24 / 7 operation center environment includes after hours, weekends, and holidays.

Regards

Ritika Jagwani (HR)

Education

Any Graduate

Skills Required

Customer Support, International Bpo, Incident Management, International Voice