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risk ops manager

risk ops manager

ConfidentialBengaluru / Bangalore, India
5 days ago
Job description

what will you do :

  • as the risk program specialist, you will be responsible for optimising risk processes at CRED while working closely with internal and partner business teams.
  • driving end-to-end delivery of credit risk transformation programs, including model deployment, policy execution / underwriting, portfolio reporting, and risk strategy implementations
  • overseeing execution, and governance of risk initiatives across multiple workstreams, ensuring alignment with business objectives, timelines, and budgets while mitigating risks, issues, and dependencies
  • portfolio risk monitoring - continuously monitoring portfolio performance, segment-level delinquency, early warning signals, and recommending course corrections
  • regulatory & compliance oversight - ensuring adherence to RBI / fintech / NBFC credit risk guidelines and internal audit requirements
  • developing and governing KPIs and reporting frameworks for risk, collections, and partner programs, ensuring visibility into milestones, performance, and portfolio health
  • setting up and improving processes in collaboration with cross-functional teams, including SOP design, automation of manual tasks, and creation of monitoring / controlling mechanisms
  • driving a culture of continuous improvement by identifying gaps, implementing corrective measures, and ensuring high-impact activities are delivered within timelines and with measurable outcomes
  • leading and mentoring team members, providing process improvement guidance, project intervention, coaching, and capability building
  • updating SOPs and metrics based on performance analysis and supporting system / tech architecture upgrades to strengthen risk processes

you should apply if you have :

  • 8+ years of experience in financial services (NBFCs / fintechs) across program / project management, credit risk, and operations, with strong exposure to stakeholder management and collaboration with tech and risk teams
  • proven experience in managing prioritization of risk tasks while balancing user experience and business requirements
  • a strong track record of employee development (including an emphasis on selection, retention and coaching)
  • the ability to build relationships and influence stakeholders across functions without formal authority
  • strong problem-solving skills with the ability to identify gaps and collaborate effectively with tech, product, risk, business, and leadership teams
  • proficiency in analytical and technical tools such as excel, google sheets, sql, python, pyspark, tableau, databricks, and powerbiexcellent written and verbal communication skills
  • Skills Required

    Sql, Databricks, Python, Excel, google sheets , Tableau, Pyspark

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    Risk Manager • Bengaluru / Bangalore, India