E-Commerce Automotive Spare Parts Customer Service RepresentativeNewparts, Inc. • Alwar, IN
E-Commerce Automotive Spare Parts Customer Service Representative
Newparts, Inc. • Alwar, IN
30+ days ago
Job descriptionManage daily customer requests through a shared mailbox and provide member support across multiple channels. Ensure customer satisfaction by addressing complaints and inquiries promptly. Conduct product sales and process returns and related requests. Identify and assess customers' needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution. Maintain records of customer interactions, comments, and complaints. Provide feedback to management regarding customer issues, concerns, and emerging trends. Adhere to communication procedures, guidelines, and policies. Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems. Develop and document knowledge into useful content. Continuously enhance knowledge of products and services. Achieve or surpass performance targets. Participate in training and development programs to enhance customer service skills and knowledge. Demonstrated experience in customer service. Automotive repair, parts, and component knowledge (required). Technical or engineering experience. Proficiency in English. Strong analytical and problem-solving abilities to diagnose problems and propose effective solutions. Ability to multitask, prioritize tasks, and manage time efficiently. Maintain a positive, empathetic, and professional demeanor with customers. Customer-centered approach with adaptability to various customer personalities. Teamwork skills for working with team members and other departments. Ability to work remotely in shifts aligned with market operational hours. Digital literacy. Willingness to achieve goals and pursue self-improvement. Capability to perform effectively under pressure. Ability to work North American working hours.
Job Description : Automotive Customer Service Representative
Location : Remote (North American Hours)
Desired Skills and Experience :
- Education : Bachelor's degree in Engineering
- Required Experience : 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred)
Key Duties and Responsibilities :
Requirements and Skills :
Join Newparts, Inc., an innovative automotive e-commerce retailer, and help us provide outstanding customer service. Apply today to be part of our remote team!
Create a job alert for this search
Customer Service • Alwar, IN
Related jobs
![Mobile App Release Manager [T500-19891]](https://cdn-logos.talent.com/v1/logo/image?feedcode=clickcast-appcast-li-in-cpc&company_name=Best%20Buy%20India)
Compulsory : Fill out the Google Form.RemoteOneTeam connects skilled professionals with businesses around the globe, offering permanent remote opportunities across various industries.We are seeking ...Show more)
)
Amazon & Flipkart reseller business.Amazon & Flipkart Seller Central.Track stock, suggest re-orders, coordinate.Telecalling & confirmation for.
Maintain & update Google Sheets dashboards + CRM.Analy...Show more
Key Account Manager
CloudEagle.ai • Alwar, IN
CloudEagle helps finance, operations & IT teams save on software spend and helps streamline the renewal and buying process.
We have helped several companies like Iceye, Wefunder, Armory save 10-30% ...Show more
Last updated: 2 days ago • Promoted
Mobile App Release Manager [T500-19891]
Best Buy India • Alwar, IN
Own the release calendar and manage the end-to-end release process for mobile apps on iOS and Android.Coordinate and execute OTA releases using tools such as Code Push or custom delivery systems, e...Show more
Last updated: 30+ days ago • Promoted
Senior Customer Service Representative
Triple • Alwar, IN
Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show more
Last updated: 30+ days ago • Promoted
Ecommerce Marketing Manager
HeyRecruiting 3 • Alwar, IN
We're a multi-brand DTC e-commerce company powering an 8-figure business in the pet products industry.Shopify, Amazon Marketplace, Walmart Marketplace, Chewy, and TikTok Sho.We operate lean, move f...Show more
Last updated: 9 hours ago • Promoted • New!
Customer Success Manager
Gleantap • Alwar, IN
Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns.
Businesses can utilize context...Show more
Last updated: 5 days ago • Promoted
Manager, Growth Marketing - Mobile Acquisition
Mavlers • Alwar, IN
Full-Time Employee Based Contract.AM to 3 : 00 PM IST (USA based client).Immediate Joiners OR 15 Days (1st Choice ONLY).We are seeking a data-driven, and performance-oriented.HOMER (learn to read) an...Show more
Last updated: 5 days ago • Promoted
Marketplace Ecommerce Manager
Yugen Consultting • alwar, rajasthan, in
Product Listing & Optimization.Ensure all products are listed with high-quality images, compelling descriptions, and optimized keywords.
Conduct A / B testing for product titles, bullet points, and de...Show more
Last updated: 30+ days ago • Promoted
Automotive Product Manager
Quectel • Alwar, IN
Whole life cycle product management – including the activities prior to definition and after definition and kickoff, development, delivery, maintenance and EOL.
Analyze the new requirements of the r...Show more
Last updated: 30+ days ago • Promoted
Platform Automation Manager - Cypress
Bread Financial • Alwar, IN
Platform Automation Engineering Manager will be responsible for leading test automation frameworks, tooling, and test data management to optimize enterprise processes through innovative quality eng...Show more
Last updated: 7 days ago • Promoted
Manager Sales Enablement and Training- US
Interview Kickstart • Alwar, IN
Kindly note : This is a remote role that requires working during U.Please apply only if you're comfortable with the night shift.
Interviews can be hard, especially at top tech companies like.Many can...Show more
Last updated: 2 days ago • Promoted
Ecommerce Sales Manager (Oct 2025)
RedSol Pte Ltd • Alwar, IN
Job description : We are an established e-commerce company in the watches, jewelry space looking for an overall sales manager to drive the future sales growth of the company.Candidate needs to be hi...Show more
Last updated: 5 days ago • Promoted
Sales Development Representative (USA Remote)
RemoteOneTeam • Alwar, IN
Remote
Last updated: 9 hours ago • Promoted • New!
Field Sales Representative
TIBCON Capacitors (Tibrewala Electronics Limited) • Alwar, IN
Electrical (Preferred background in switchgear, electrical components, or similar sectors).Tibrewala Electronics Ltd, established in 1985, is a leading manufacturer of high-quality electronic capac...Show more
Last updated: 30+ days ago • Promoted
Sales Development Representative
Creatium • Alwar, IN
Imagine a world where learning never feels like a chore.Today, we're far from that reality.Less than 10% of learners complete online courses on platforms like Khan Academy and Udemy.Millions start ...Show more
Last updated: 5 days ago • Promoted
Customer Success Manager
Wayground (formerly Quizizz) • alwar, rajasthan, in
This Customer Success Manager role focuses on partnering with K-12 schools across the U.It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue ...Show more
Last updated: 22 days ago • Promoted
Ecommerce Growth & Optimization Manager
TipTop Things Limited • Alwar, IN
We're seeking an experienced Ecommerce Growth & Optimization Manager to join our growing team at Nanobag, the creator of innovative ultralight reusable bags.
This remote position offers an exciting ...Show more
Last updated: 5 days ago • Promoted
Customer Service Representative
Bright Money • Alwar, IN
Americans get out of debt, with the power of data science and machine learning.It is a mobile app that combines all the tools and tech needed to manage and get rid of debt.Bright’s tools include cr...Show more
Last updated: 30+ days ago • Promoted
E-Commerce Manager (Work From Home) – Amazon & Flipkart Operations
BHARAT ROLL INDUSTRY PVT. LTD. • Alwar, IN
Remote
Last updated: 9 hours ago • Promoted • New!