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Senior Executive EXL / SE / 1480039

Senior Executive EXL / SE / 1480039

exlchennai, India
3 hours ago
Job description

Job Description

The candidate should have experience in US Healthcare Calling process like AR Caller in Provider Side Vertical or AR Caller in Payer Collections.

  • Minimum 1-4 years of Experience in AR caller\collections or Patient calling.

The candidate should be well versed in calling US Healthcare providers, insurance companies / other Third-Party Administrators.

The role is completely target oriented on the number of calls made on a daily basis.

  • Should have good communication with neutral accent preferred. Follow every aspect of SOP without fail
  • Complete received Audits with Quality
  • To achieve Quality and production target.
  • Follow project related protocols and instructions.
  • Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
  • Check with Manager / TL in case of clarifications
  • All emails from Manager should be answered promptly without fail
  • Ensure compliance of entire team for HIPAA, OIG.
  • Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and regulatory policies, procedures and programs.
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