Area Collections ManagerOlive Green Consulting • Chennai, IN
No longer accepting applications
Area Collections Manager
Olive Green Consulting • Chennai, IN
13 hours ago
Job descriptionManage and execute collection strategies for the assigned cluster to achieve targets across parameters such as resolution , flow rates , credit cost , and roll rates (as per bucket allocation). Increase fee income / revenue and implement initiatives to reduce vendor payouts. Build and maintain strong relationships with key clients to ensure timely collections. Monitor defaulting customers and ensure strong follow-ups, especially for complex / critical accounts. Allocate work and set performance targets for field executives; ensure adherence to SLAs for payments and audit receipt submissions. Prepare and share monthly feedback and performance reports related to collection activities. Train, mentor, and support staff members in the collections department. Ensure all terms, conditions, and agreements are communicated clearly—preferably in writing—to customers. Manage customer interactions professionally, ensuring clarity, transparency, and trust-building. Ensure compliance with legal and regulatory requirements related to collections, including fair debt collection practices. Adhere to company recovery policies while ensuring alignment with state and federal regulations. Convert challenging customer interactions into opportunities for building trust and strengthening relationships. Create and implement strategies to improve collection efficiency and reduce outstanding credit.
Position Title : Cluster Collection Manager
Minimum Qualification : Graduation or equivalent
Professional Experience :
- Minimum 7 years of NBFC / HFC / HL / LAP Collections Experience
- Minimum 3 years of team / branch handling
- Strong knowledge of interest rates and calculations
Personality Traits :
Confident, proactive, strong prioritization skills, sound problem-solving ability, and excellent communication skills.
Role Overview
The Cluster Collection Manager is responsible for overseeing and driving the collections function across assigned clusters, ensuring achievement of collection targets, adherence to regulatory guidelines, and continuous improvement in collection efficiency. The role demands strong operational leadership, customer management, and team development capabilities.
Key Responsibilities
1. Business Perspective
2. Customer Perspective
3. Process Perspective
4. Development Perspective
Share CV jyotiverma@olivegreenconsulting.com
Create a job alert for this search
Area Manager • Chennai, IN
Related jobs
Area Collections Manager
Olive Green Consulting • chennai, tamil nadu, in
Minimum 7 years of NBFC / HFC / HL / LAP Collections Experience.Minimum 3 years of team / branch handling.Strong knowledge of interest rates and calculations.
Confident, proactive, strong prioritization ski...Show more
Last updated: 7 hours ago • Promoted • New!
Credit Collections Specialist
CBTS • Chennai, India
This position is responsible for assisting with collection efforts for smaller customers within an established portfolio within Get Paid by using the established strategies and processes.This role ...Show more
Last updated: 24 days ago • Promoted
Assistant Manager Collections
TP • Chennai, Tamil Nadu, India
Bachelor’s degree, preferably in Finance, Accounting, Business Administration, or related field.AR / Collections experience, including 3–5 years in a leadership role.
Strong knowledge of Order-to-Cash...Show more
Last updated: 22 days ago • Promoted
Floor manager
Bank of Baroda • chennai, tamil nadu, in
Job Title : Floor Manager – Debt Collection Operations.Navi Mumbai, Vadodara, Kolkata.We are seeking an experienced and dynamic.
The ideal candidate will be responsible for driving performance, ensur...Show more
Last updated: 7 hours ago • Promoted • New!
Manager, Field Collections, South I
Confidential • Chennai, India
Ensure adequate and relevant collection strategy is in place & used in line with the size and risk of the portfolio.To effectively monitor and control delinquency rates of the secured & unsecured p...Show more
Last updated: 13 days ago • Promoted
Area Collections Manager PRIME VISHWAASCollection
Confidential • Chennai, India
Monitoring and maintaining branch collection.Co ordination with collection agency, repossession agent, sale of vehicle.Monitoring and maintaining branch collection.
Co ordination with collection age...Show more
Last updated: 26 days ago • Promoted
Collection Manager - Unsecured Business Loans
Confidential • Chennai, India
The Collection Manager is responsible for managing and improving the recovery performance of the.Unsecured Business Loans (UBL).
The role involves developing effective collection strategies, supervi...Show more
Last updated: 6 days ago • Promoted
Assistant Manager In house Field Collections
Confidential • Chennai, India
To effectively monitor and review allocated portfolio so as to ensure successful recoveries with the objective of minimizing Net Credit Loss.
Negotiate & collect overdue amount from delinquent custo...Show more
Last updated: 13 days ago • Promoted
Area Collection Manager
Confidential • Delhi, Bengaluru / Bangalore, Chennai
Track daily micro level collections of each merchant and identify risks.Identify Merchant s daily collection process at his shop through Mystery / Secret Shopping.
Prepare account reconciliation state...Show more
Last updated: 26 days ago • Promoted
Trimble - Credit & Collections Role
Trimble Information Technologies India Pvt Ltd • Chennai, India
Job Summary : - We are seeking an experienced Credit and Collection Professional to join our team.The successful candidate will be responsible for managing credit and collection...Show more
Last updated: 29 days ago • Promoted
Assistant Manager Collections
Confidential • Chennai, India
Bachelor's degree, preferably in Finance, Accounting, Business Administration, or related field.AR / Collections experience, including 3–5 years in a leadership role.
Strong knowledge of Order-to-Cash...Show more
Last updated: 19 days ago • Promoted
Area Credit Manager -Emerging Corporate -Credit Appraisal -Chennai - Centennial Square -MM •
Confidential • Chennai, India
Quality of Credit Underwriting.To develop good market intelligence through regular interactions with competitors, key business groups, CA firms, etc.
To raise early warning signals for exit of stres...Show more
Last updated: 23 days ago • Promoted
Area Manager - Collections - Housing - Collections
Confidential • Chennai
Utilize knowledge of Lending to assess market opportunities and risks.Gather and analyze market intelligence to stay informed about industry trends.
Aggressively drive sales numbers and meet or exce...Show more
Last updated: 9 days ago • Promoted
Area Collections Manager
Confidential • Chennai, India
Area Collections Manager Roles & responsibilities.Agency Management : Oversee and manage third-party collection agencies to ensure compliance and maximize recovery performance across personal Loans ...Show more
Last updated: 6 days ago • Promoted
Credit Collections Analyst
CBTS • Chennai, Tamil Nadu, India
This position is responsible for assisting with collection efforts for smaller customers within an established portfolio within Get Paid by using the established strategies and processes.This role ...Show more
Last updated: 11 days ago • Promoted
Collection Manager - Housing
Confidential • Chennai
This role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy.Ensure to manage as...Show more
Last updated: 9 days ago • Promoted
Manager, Field Collections, South I
Standard Chartered Bank • Chennai, Tamil Nadu, India
This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly....Show more
Last updated: 17 days ago • Promoted
Assistant Manager- Field Collection
Confidential • Chennai, India
Altruist BPO is a leading global integrated solutions provider specializing in Business Process Outsourcing, Customer Experience Management, and IT Services.
With a presence in India, Africa, and th...Show more
Last updated: 28 days ago • Promoted