HRBP : HR Operations (Contract)

Description

Helpshift,a Keywords Technology,is a comprehensiveend-to-endcustomer support and engagement platform that seamlessly operates acrossdigital platforms, including mobile, web, PC, console,and XR experiences. Engineered with an AI-first approach, Helpshift improves customer experience and agent productivity through a unified solution for self-service, conversational support, and ticketing.

In December of 2022, Helpshift joined Keywords Studios, an international technical services provider to the global video games industry. With over 13000+ people and 70+ studios located in Asia, Australia, the Americas and Europe, Keywords Studios provides integrated art creation, marketing services, game development, testing, localization, audio and player support services across more than 50 languages and 16 games platforms. Since joining Keywords Studios,Helpshift offers customers with a completebespokeend-to-end consumer engagement experienceincluding customer support, trust & safety moderation, community management,and VIP Engagement & Growth.

Requirements : Job Role : HRBP

Location : Pune (Yerwada)

Work from office - 5 days

Contract Role for 6 months (conversion basis performance)

Key Responsibilities :

ðŸ'¹ Employee Lifecycle Management

• Oversee onboarding, documentation, background verification, and induction coordination.
• Ensure timely processing of confirmations, transfers, promotions, and exit formalities.
• Drive process consistency and compliance across all employee lifecycle activities.

ðŸ'¹ HR Data Management & HRIS

ðŸ'¹Payroll & Benefits Administration

ðŸ'¹ Policy Implementation & Compliance

ðŸ'¹ Employee Experience & Query Management

ðŸ'¹ HR Process Excellence

Role Information : IN

Studio : Keywords Studios (Helpshift)

Location : Asia Pacific

Area of Work : People & Culture

Service : Player Engagement

Employment Type : Contract

Working Pattern : In Office

Benefits :

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.

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