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Manager Salesforce
Manager SalesforceCvent • Gurugram, Haryana, India
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Manager Salesforce

Manager Salesforce

Cvent • Gurugram, Haryana, India
5 days ago
Job description

Key Responsibilities :

  • Lead the design, development, and implementation of Salesforce solutions tailored to client needs.
  • Utilize expertise in Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ to optimize business processes.
  • Leverage AI technologies, including Agentforce, to enhance customer engagement and operational efficiency.
  • Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.
  • Provide strategic guidance on best practices and innovative solutions to maximize Salesforce ROI.
  • Conduct workshops and training sessions to ensure client teams are proficient in using Salesforce products.
  • Stay updated with the latest Salesforce features and releases, and provide recommendations for adoption.
  • Troubleshoot and resolve technical issues, ensuring high system performance and reliability.
  • Lead and manage Salesforce Merger and Acquisition projects, ensuring seamless integration and data migration.
  • Develop, customize, and enhance Salesforce applications using Salesforce Lightning and Lightning Web Components (LWC).

Qualifications :

  • Bachelor’s degree in Computer Science, Information Technology or related field.
  • 8+ years of hands-on Salesforce experience, with a focus on Sales Cloud, Service Cloud, Experience Cloud and Salesforce CPQ.
  • Strong understanding of AI technologies, particularly Agentforce, and their application within the Salesforce ecosystem.
  • Extensive experience with Salesforce Lightning development, specifically using Lightning Web Components (LWC).
  • Proven track record of successful Salesforce implementations and optimizations.
  • Excellent problem-solving skills and ability to handle complex technical challenges.
  • Strong communication and interpersonal skills, with the ability to effectively interact with clients and internal teams.
  • Experience in project management and the ability to lead cross-functional teams.
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    Manager Salesforce • Gurugram, Haryana, India

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