Tele Caller

Profile : Telecaller with Counselor Duties

Key Responsibilities :

Handle inbound and outbound calls professionally and promptly

Provide accurate information about services programs and offerings to potential and existing clients

Make persuasive sales pitches to generate interest and convert leads into appointments and enrollments

Counsel prospective students parents and walkins about suitable programs based on their needs interests and goals

Schedule and confirm appointments followups and meetings for counselors and business staff

Maintain and update client databases appointment logs and inquiry records accurately using MS Office and CRM tools

Support walkin clients with form filling registration and basic queries

Assist in coordinating sessions workshops and events

Achieve daily / weekly / monthly targets for calls appointments and successful conversions

Collaborate with the business development and counseling teams to ensure a seamless client journey

Handle email inquiries manage daily office correspondence and prepare reports and summaries when required

Maintain confidentiality of client information and ensure professional communication at all times

Provide postcounseling followup and guidance to ensure a positive client experience

Expected Salary : per month Incentives

Skills Required :

Excellent verbal communication and listening skills

Ability to counsel and engage clients with empathy and clarity

Positive attitude professional demeanor and strong interpersonal skills

Goaloriented with a focus on achieving call targets and conversion metrics

Basic administrative and frontdesk management knowledge

Proficiency in MS Office (Excel Word Outlook) and familiarity with CRM software.

Prior telecalling or counseling experience in the education coaching or services sector is preferred

Interested one can direct apply

or call

Employment Type : Full Time

Experience : years

Vacancy : 1