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(15h Left) Customer Care Executive

(15h Left) Customer Care Executive

Element RetailIndia
17 hours ago
Job description

Job Summary :

We are looking for a Customer Care Executive (fresher) to join our team and be the first point of contact for our customers. The ideal candidate should have strong communication skills, a positive attitude, and a willingness to learn. This is an excellent opportunity for fresher looking to start their career in customer service.

Key Responsibilities :

  • Handle incoming customer calls, emails, or chats professionally and promptly.
  • Resolve customer queries and concerns with clarity and patience.
  • Provide accurate information about products and services.
  • Maintain records of customer interactions.
  • Ensure high levels of customer satisfaction.
  • Coordinate with internal teams to address customer needs.
  • Follow company policies and standard procedures for customer handling.

Requirements :

  • Fresher or up to 1 year of experience in customer service.
  • Minimum qualification : 12th Pass / Graduate in any discipline.
  • Good verbal and written communication skills in English language.
  • Basic computer knowledge (MS Office, email handling).
  • Positive attitude, patience, and willingness to learn.
  • Ability to work in a team and handle pressure.
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    15H Left Executive • India