Solar Support Specialist

Job Opportunity :

We are seeking a highly skilled On-line Service Expert to provide timely and effective online support for customer technical inquiries.

The ideal candidate will have in-depth knowledge of electrical and electronic systems, solar inverters product, and excellent English communication skills.

Responsibilities include updating customers on complaint status via ticketing tools and conducting regular product training for customers and internal teams.

Required Skills & Qualifications :

− In-depth knowledge of power electronics, solar inverters, PV module fundamentals, and solar power plants.

− Bachelor's or Master's degree in Electrical, Electronics-Telecommunication Engineering.

− Professional English communication skills in speaking and writing.

− Preference for candidates with experience in handling solar string inverters.

− Preference for local candidates.